Service Plumber - Cincinnati

Come join one of the largest HVAC and plumbing companies in the entire Midwest. We are growing quickly because we hire the best talent, and our clients love us for it. Many people come to us looking for a job, but they stay because they find a fulfilling career, room to grow, and opportunities to excel.

The HVAC Service Technician is responsible for performing service calls as assigned in the most efficient manner while delivering the highest quality client experience. The role may also include parts/component replacement, warranty service, revenue preventative maintenance, and service agreement maintenance calls.

• Earn $30-$50 per hour in base pay, with top performers reaching $150,000+ annually through bonus and incentive programs.
• Company‑matched Health Savings Account and 401(k) retirement account.
• Employee personal loan program.
• Free long‑term disability insurance, employee and family life insurance, wellness program and employee assistance program.
• Voluntary short‑term disability insurance, accident insurance and critical illness insurance.
• Six paid company holidays.
• One paid community service day.
• Company‑paid personal time off (up to 4 weeks).
• Company‑paid other time off (bereavement & jury duty).
• Employee discount.
• Friends & family discount.
• Industry‑leading training programs.
• Additional income opportunities.
• An environment you love to come to work each day.

• Valid driver’s license to drive a company vehicle.
• Thorough knowledge of plumbing system maintenance and repairs.

Do you check the box for the above items? If so, you’ve found the right place to build upon your career.

• Provide all clients with a five‑star experience.
• Maintain communication with clients and internal teams.
• Courteously take work direction from the dispatcher.
• Complete all assigned work (service, tune‑ups, inspections) in a complete, safe, and professional manner.
• Maintain company equipment and vehicles and follow repair processes when needed; keep personal tools required for the role.
• Complete the closeout process with 100% accuracy immediately upon completion of the job.
• Close out all times (dispatch, arrival, completion) accurately with the dispatcher.
• Fill out warranty claim forms and submit parts for warranty processing.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, protected veteran status, disability status, or other legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor visas for employment.