Patient Accts Representative

Community Focused. Care Driven. Join Southcoast Health where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission – it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out why Southcoast Health has been voted “Best Place to Work” for 7 years in a row.

Patient Accounts Representative

Southcoast Business Center – Fairhaven, MA (Hybrid schedule)

40 hours per week. Day shift: 7:00 am – 3:30 pm.

Pay Range: USD $17.22 – $28.56 per hour.

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve.
• Competitive pay and comprehensive benefits package.
• Generous earned time off package.
• Employee wellbeing program.
• 403(b) retirement plan with company match.
• Tuition assistance / federal loan forgiveness programs.
• Professional growth opportunities and customized leadership training.
• Available to regular status employees who are scheduled to work a minimum of 24 hours.

Under the supervision of the Manager, Patient Accounts Third Party and Team Leader, the Patient Accounts Representative is responsible for the appropriate billing and collections of receivables for Southcoast Hospitals Group. Utilizing various software, including Epic, to process patient accounts. Review and analyze billing and denial information. Contact insurers, employers, patients and other hospital departments to resolve outstanding accounts.

• Education equal to the completion of four years of high school plus additional specialized courses or training.
• Third-party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
• Working knowledge of Excel and Word preferred.
• Minimum of three (3) years of office experience or billing certification from an accredited school is preferred.
• Must be fully vaccinated against seasonal influenza and the COVID-19 virus or exempt following a statement of exemption by signing a certification of choosing to be exempt from vaccination once hired.
• Compensation:
  Pay rate will be determined based on level of experience.

Southcoast Health is an Equal Opportunity Employer.