End User Computing Analyst

Where Performance Meets Purpose

Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.

We're looking for a knowledgeable and service-driven End User Computing Analyst to support and enhance our global desktop, laptop, and mobile device environments. In this role, you'll provide expert second and third-tier technical support, troubleshoot hardware and software issues, and ensure seamless device performance across the organization. You'll collaborate with vendors, configure and upgrade systems, and create clear documentation and knowledge base articles.

Your ability to analyze user needs, develop solutions, and deliver training will be key to empowering our teams and maintaining a secure, efficient computing experience worldwide.

• Bachelor's degree in information systems, Computer Science, or related field.
• 3-5 years in an End User Computing environment, including technical guidance and training.
• Strong analytical and troubleshooting abilities.
• Excellent interpersonal and customer service skills.
• Effective written and verbal communication.
• Ability to prioritize and execute tasks independently in high-pressure environments.
• Strong team player with experience supporting users at all organizational levels.
• Solid project management capabilities.
• Self-directed with initiative; available for 24x7 support as needed.
• Knowledge of fundamental business concepts.
• Desktop hardware, Windows OS, Microsoft Office Suite, mobile devices.
• Microsoft Active Directory, networking, PC imaging, software packaging and deployment.
• Ability to lift and handle desktop equipment such as PCs, monitors, and printers.

At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.

Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.

Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

Pay Range: $84,686.00-$

Join us at Acushnet Company and be part of a team that values excellence and innovation.

• Can you walk me through how you would diagnose and resolve a recurring issue with mobile device connectivity in a global enterprise environment?
• Describe a time when you had to train non-technical users on a new desktop or mobile application. How did you ensure the training was effective and well-received?

• Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.
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