Retail Loss Prevention Detective

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates about damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable customer service
• Promote honesty and integrity while maintaining confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and promptly
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Participate professionally in legal activities as needed, including police calls
• Coordinate shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink-reduction goals and programs
• Encourage Associate use of shrink-reduction resources
• Promote safety awareness and support a safe environment

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative and analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Ability to work effectively with peers and supervisors
• Ability to work a flexible schedule to support business needs
• 0-2 years of retail or security experience

Demonstrates strong investigative and analytical skills to identify and resolve theft while maintaining positive relationships with store management. Provides excellent customer service and adheres to loss prevention policies and safety programs.

• Investigative Skills
• Analytical Skills
• Communication Skills
• Customer Service
• Loss Prevention

• Loss Prevention
• Theft Identification
• Surveillance Participation
• Evidence Maintenance
• Apprehension Procedures

• Sound Judgment
• Time Management
• Flexibility
• Relationship Building
• Safety Awareness

• Retail Experience
• Shrink Reduction
• Shoplifter Guidelines
• Labor Laws
• Safety Programs

• Basic Computer Skills