Senior Services Assistant - Part-Time

Description

Under the general supervision of the Senior Services Manager and the Senior Services Coordinator, the Senior Services Assistant performs duties to assist with Senior Event operations of the Nix Center. The employee coordinates and facilitates an array of customer service duties to include meeting and greeting visitors, assisting members, and providing aid in the logistics of program administration and implementation. The employee assists with facilitation and administration for programs.

This job is identified as safety-sensitive and is subject to a pre-employment background check and random drug screenings.

This position is scheduled to work 19 hours per week.

The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability covered by the ADA must be able to perform the essential functions of the job unaided or with assistance of a reasonable accommodation.

• Coordinates and aids in the day‑to‑day operations of the Nix Center to include facilitation, execution, and implementation of programs and facility events and activities.
• Acts as a reference and source of information.
• Assists with the overall daily operations and functions of the Nix Center.
• Assists existing members; responds to requests and provides direction; maintains collegial, productive and professional relationships among employees and colleagues.
• Attends and participates in meetings; assists in the development of reports on center activities.
• Distributes assembled materials as appropriate.
• Ensures confidentiality as determined and appropriate.
• Represents the Center and City in a consistently professional and positive manner.
• Assists members, guests, and patrons; aids in maintaining safety of all individuals.

• Greets visitors; responds to requests and inquiries.
• Answers phones and routes if necessary.
• Receives member payments.
• Counts and processes member and rental fees and payments.
• Makes facility reservations via telephone and in person.
• Provides tours of the facility for prospective members.
• Explains rules, regulations and policies governing rentals.
• Assists with contractual agreements for rental of the facility.
• Processes contracts, provides paperwork and assists with completing agreements.
• Communicates event specifics to renters and vendors.
• Establishes contact with vendors to check licensing and permits.
• Visually inspects facility before and after events to ensure cleanliness.
• Decorates the facility for special events and programs.
• Assists with set up and dismantle for events and activities.
• Assists and monitors after‑hour events.

• Recommends new programs and activities for seniors.
• Assists with development, specifics, and details of new programs.
• Sets up programs (tables, chairs, materials, equipment, refreshments).
• Cleans and disinfects tables, chairs and surfaces.
• Demolishes arrangements and inspects rooms after programs.
• Assists with planning the logistics and specifics of programs.
• Assists with implementation and execution of programs.
• Posts flyers and other marketing materials.
• Drives to run errands.

• Assists seniors to aid in balance and help prevent falls.
• Performs light cleaning of facility.
• Performs other job‑related duties as required or assigned.

• High school diploma or GED; associate’s degree in business, administration or related field preferred.
• Minimum of two (2) years of previous work experience with the public.
• Previous experience working with seniors is preferred.
• Current and valid driver’s license; insurable.
• Ability to work nonstandard or extended hours.
• Ability to pass pre‑employment background check and initial drug screen.

• Knowledge of City rules, regulations, policies and procedures.
• Knowledge of City geography and road systems.
• Knowledge of safety rules including accident causation and prevention.
• Knowledge of customer service skills.
• Knowledge of senior citizens and the aging population challenges.
• Knowledge of mathematics and computational skills.
• Knowledge of CPR and First Aid…