Branch Manager

Position Overview

As a Branch Manager within PNC’s Retail Banking organization, you will lead the Fairhope, Alabama branch. You will be responsible for driving revenue, ensuring customer loyalty, managing risk, developing talent, and modeling PNC values in an inclusive environment.

• Lead all aspects of branch performance, driving revenue and customer loyalty through consultative interactions with clients.
• Create a differentiated customer experience, making banking easy in an omni‑channel environment, and collaborate with ecosystem partners.
• Build and develop a high‑performing team through attraction, onboarding, coaching, and continuous development.
• Utilize a branded sales process to achieve sales targets and grow branch revenue through acquisition and share‑of‑wallet growth.
• Drive business banking results primarily through business development and community involvement activities.
• Coach the team to confidently engage with customers in technology‑enabled interactions, providing solutions and advice that improve client financial well‑being.
• Manage risk, compliance, and regulatory guidelines, exercising leadership, authority and sound decision making to mitigate sales practice risk.
• Ensure operational, human‑capital, reputational and business risk are controlled.
• Drive the employee experience, including talent acquisition, onboarding, coaching, development and performance management.
• Model PNC values by cultivating and supporting an inclusive workplace.

Successful candidates must demonstrate appropriate knowledge, skills and abilities for this role. Typical requirements include:

• Preferred
  
  Skills:
  
  Accountability;
  Banking;
  Client Counseling;
  Customer Experience (CX);
  Customer Loyalty;
  Decision Making;
  People Management;
  Proactive Behavior;
  Results‑Oriented;
  Branch Banking Services;
  Digital Awareness;
  Effective Communications;
  Managing Multiple Priorities;
  Sales Management.
• Work Experience:
  
  3+ years of related experience in branch banking or a comparable role. A combination of education, product knowledge, and experience (including military service) is acceptable in lieu of a degree.
• Education:
  
  Degree not required; however, related experience or product knowledge is necessary.
• Certifications:
  
  None required.
• Licenses:
  None required.
• Background Check:
  Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

PNC offers a comprehensive range of benefits for full‑time employees, including:

• Medical and prescription drug coverage with a Health Savings Account.
• Dental and vision options.
• Life insurance for employee and spouse/child.
• Short‑ and long‑term disability protection.
• 401(k) with company match, pension and stock purchase plans.
• Dependent care reimbursement and backup child/elder care.
• Educational assistance for select programs.
• Wellness program with financial incentives.
• Paid time off: maternity/parental leave, paid holidays, occasional absence days, vacation days.

If an accommodation is required to participate in the application process, please contact the accommodations team to discuss your needs. All information provided will be kept confidential and used only to the extent required to provide reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section
19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFEAct) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California residents:
Refer to the California Consumer Privacy Act Privacy Notice to gain an understanding of how PNC may use or disclose your personal information in hiring practices.