Case Manager Baldwin Family Village

The Case Manager reports to the Director of Baldwin Family Village (BFV). Primary functions are as follows:

• Provide daily case management to residents.
• Develop personalized case plans for each resident and update regularly as goals/needs are met or changed.
• Complete self-sufficiency matrix for each resident.
• Assess goals and evaluate progress for each resident.
• Create and maintain client files in a confidential matter.
• Enter resident confidential data in HMIS with clear and concise notes.
• Operate company vehicles to manage donations, transport clients, and any other tasks as directed.
• Prepare monthly reports for Director.
• Complete phone screenings, assist with intake assessment interviews, drug screens, and background checks for potential residents; new resident intake paperwork.
• Gather documentation from each resident including check stubs, bank statements, bill statements, work schedule etc.
• Assess, collect, document, and report monthly program savings fee.
• Enforce policies with residents and make notes regarding any eventful happenings.
• Additional tasks as requested by Director, Associate Exec Director or Exec Director.

• Ability to listen to, understand, and speak so others can understand ideas and information presented verbally.
• Must be able to work as a team member and get along well with fellow employees.
• Proven ability to work under the supervision of management.
• Demonstrated ability to adapt and function in a diverse environment.
• Must be understanding, patient and empathetic to needs of homeless clients.
• Ability to work in stressful environment and with people of various backgrounds.
• Must be professionally assertive at times and enforce program guidelines and infractions.
• Ability to work flexible hours when warranted.
• Must be able to respond appropriately in a crisis situation.
• Must possess thorough knowledge of all policies and regulations relevant to working with homeless clients.
• Must possess thorough knowledge of all agency and Village policies and procedures.

• Proven ability to work under the supervision of management.
• A minimum of 2 years of case management experience.
• Proven ability to work with high level of detail.
• Demonstrated ability to adapt and function in a diverse environment.

Interested candidates may send a cover letter and resume to: hwilliams