Spa Supervisor

Overview

Step into a rewarding career as a Spa Supervisor at the Grand Hotel Golf Resort & Spa, Autograph Collection, nestled on Alabama’s stunning Gulf Coast. The Grand spans 550 acres of natural beauty, blending Southern elegance with modern luxury. Renowned for its world-class amenities and spa services, the resort offers an unparalleled experience. Be part of a team committed to creating memorable wellness experiences for guests while fostering a positive, supportive environment for staff.

Ready to make a difference? Join us at The Grand Life and take your career to new heights.

• Spa Operations Oversight:
  Supervise and support Spa staff, ensuring compliance with job duties, policies, and protocols to maintain service excellence.
• Guest Satisfaction:
  Address guest concerns in a timely manner, offering effective solutions and ensuring an exceptional spa experience.
• Inventory & Supply Management:
  Evaluate monthly inventory needs, prepare purchase orders, and oversee reordering supplies to keep the spa fully stocked and operational.
• Staff Development & Training:
  Conduct training for new and existing associates, fostering a supportive and collaborative team environment.
• Group Coordination:
  Review and coordinate group bookings, ensuring the specific needs and preferences of each group are met.
• Quality Assurance:
  Regularly inspect spa facilities to ensure cleanliness, safety, and the highest standards of service. Address any issues promptly to maintain the resort’s reputation.
• Operational Efficiency:
  Manage reservation and activity reports, ensuring accurate treatment availability and spa scheduling.
• Problem-Solving:
  Resolve any guest complaints swiftly and professionally, ensuring a positive resolution that enhances guest satisfaction.

• Health, Dental, and Vision Coverage:
  Comprehensive healthcare benefits, including FSA and HSA options.
• 401(k) with Company Match:
  Secure your future with a company-matched retirement plan.
• Exclusive Discounts:
  Enjoy special rates on hotel stays, dining, golf, and retail at PCH properties and Marriott locations worldwide.
• Career Growth:
  Access continuous training and professional development, with opportunities for advancement within the company.

At the Grand Hotel Golf Resort & Spa, we believe in delivering outstanding guest experiences while fostering a supportive work environment for our team. If you’re passionate about wellness, exceptional service, and working with a team dedicated to excellence, apply today to join The Grand Life!