IT Manager

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Full Time Management Fairhope, AL, US

3 days ago Requisition

Segers Aero Corporation located in Fairhope, AL is hiring an IT Manager to join our team. We offer a competitive benefits package and a 9/80 work week with every other Friday off, apply today!

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The IT Manager is responsible for the overall management, support, and strategic direction of the organization’s information technology systems. This role provides both hands‑on technical support and leadership in maintaining, optimizing, and securing all IT infrastructure, including hardware, software, networks, telecommunications, and end‑user systems. The IT Manager ensures reliable operations, drives continuous improvement, and aligns technology solutions with business objectives.

(must be able to perform these functions, with or without a reasonable accommodation)

• Install, configure, maintain, and upgrade operating systems, software, and hardware systems.
• Provide hands‑on technical support for desktops, laptops, servers, network infrastructure, telecommunication systems, and peripheral devices.
• Troubleshoot and resolve system, network, hardware, and software issues; perform repairs or coordinate resolution with vendors.
• Serve as the primary point of contact for all IT‑related issues, delivering timely help desk support across the organization.
• Perform physical installation of IT equipment, including computers, network devices, cabling, and peripherals.

• Oversee and maintain on‑premises infrastructure, including servers, SAN/NAS storage, network systems, VPN, Wi‑Fi, and LAN.
• Monitor system performance, security, and availability; implement improvements as needed.
  
  Maintain and manage IT assets, including licenses, warranties, service agreements, and inventory records.
• Support and contribute to month‑end system processes and reporting, including inventory‑related systems.

• Plan, design, and implement IT systems and infrastructure improvements aligned with business needs.
• Evaluate and recommend hardware, software, and technology solutions based on cost, performance, and scalability.
• Lead IT‑related projects, including upgrades, implementations, and system migrations.
• Maintain current knowledge of industry trends, emerging technologies, and best practices to drive innovation.

• Provides direction, training, and ongoing development to employees to ensure performance expectations are met and company policies and procedures are consistently followed.
• Address and resolves employee concerns and conflicts in a timely and professional manner, fostering a positive and collaborative work environment.
• Reviews, approves, and manages employee time, attendance, and labor reporting to ensure accuracy and compliance with company standards.
• Conducts performance evaluations and maintains accurate documentation of employee performance, providing constructive feedback and development plans as needed.
• Coaches, counsels, and holds employees accountable for performance, conduct, and adherence to organizational policies and expectations.

• Manage relationships with IT vendors, service providers, and external consultants.
• Coordinate outsourced services and ensure service levels are met.
  
  Collaborate with leadership and departments to identify technology needs and deliver effective solutions.

• Train and support employees on systems, applications, and IT best practices.
• Ensure compliance with company policies, safety standards, and regulatory requirements (including ITAR/EAR).
• Participate in safety training and adhere to all organizational policies and procedures.
• Works when scheduled and adheres to company attendance policy.
• Observes and follows all safety procedures and personal protective equipment policies (e.g., safety glasses, ear…