Assistant Coordinator, Fairhope

Overview

The Assistant Coordinator is responsible for the clinical, operational, and administrative oversight of outpatient services in Baldwin County ensuring high-quality service delivery, staff supervision, productivity, and compliance with ADMH, Medicaid, Joint Commission, and CCBHC standards.

Primary Job Functions

• Directs and organizes clinic
• Assists in program planning, development, and implementation
• Monitors program goals aligned with organizational strategy
• Ensures program standards and objectives are met
• Identifies problems and implements effective solutions
• Monitors contracts and budget (if applicable)
• Monitors caseloads and productivity of staff
• Ensures staff provide quality services
• Provides staff coverage for crisis intervention
• Collaborates with internal programs, school systems, and community partners
• Demonstrates ability to assess and de-escalate crisis situations
• Adheres to professional code of ethics
• Provides clinical supervision
• Demonstrates competency in child/adolescent behavioral health

• Interviews and screens applicants per HR policies
• Provides staff orientation and training
• Applies personnel policies consistently
• Completes performance evaluations
• Promotes team-based treatment
• Provides leadership and supervision (individual and group)
• Ensures staff competency

• Participates in clinical supervision and consultation
• Incorporates feedback for improvement
• Enhances clinical and leadership skills

• Conducts daily huddles
• Oversees referrals and screenings
• Coordinates intake scheduling and assignments
• Oversees admissions
• Monitors treatment plan approvals
• Oversees transfers and transitions of care
• Participates in MDT (Multi-Disciplinary Team) meetings
• Oversees DHR reporting (as applicable)

• Reviews crisis reports and ensures follow-up
• Brings crisis reports to huddle (with Assistant Director, Child and Adolescent Outpatient Services)
• Supports crisis intervention coverage
• Oversees crisis response processes

• Oversees notes and billing accuracy
• Ensures documentation is timely and compliant
• Oversees treatment plan development and approvals
• Ensures documentation supports medical necessity
• Oversees audit readiness

• Oversees parent/guardian communication processes
• Ensures calls are returned timely (within 24 hours)
• Addresses urgent parent concerns immediately
• Oversees complaint resolution and escalation
• Ensures documentation of all parent interactions
• Identifies trends in parent concerns and implements improvements

• Monitors productivity
• Oversees case load management
• Oversees daily schedules and staffing
• Reviews timecards and clockings
• Reviews Mileage
• Oversees purchasing and resource needs
• Coordinates work orders
• Oversees notebook review and documentation tracking

• Oversees new therapist supervision
• Coordinates staff trainings (treatment plans, documentation)
• Oversees Relias training compliance
• Supports intern development
• Develop programming to support AOP and COP interns
• Provides reflective supervision (including Littles (0-5) program as needed)

• Participates in BCBE meetings
• Participates in Federal Program meetings
• Participates in Children’s Policy Council (CPC)
• Attends school-based collaboration meetings annually
• Supports special programs (e.g., camps)

• Daily Huddle participation
• Monthly DMH Huddles
• Monthly Child & Family Huddles
• Intensive Home Services supervision (as needed)
• Aftercare reporting
• TPR team assignments
• JCL commitments and training
• Quarterly meetings
• Monthly meetings…