Restaurant​/Food Service Coordinator, Catering

Role

Summary:

Coordinators are mainly operational positions working in a specific area of the restaurant. Working champions of a specific store system. Ensuring all operations directives and goals are achieved. (ie Catering, Breading, Breakfast, etc.)

Key Expectations:

* Lead and model the RSA/Daphne vision and mission.

* Lead, train, and support the 3 focus areas of the "Winning Hearts" everyday strategy:
Great Food, Fast & Accurate Service, and Genuine Hospitality.

* Support the four components of the hospitality model:
Honor, Dignity & Respect for all, 1st Mile:
Core 4, 2nd Mile Service, and the HEARD model.

* Support and influence the restaurant's overall operational and financial goals.

* Work flexible work schedules to support the restaurant's operations and guest demands.

* Strictly adhere to all Company policies and procedures.

* Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback.

* Lead, follow up, and participate in daily/weekly/monthly/quarterly cleaning checklists.

* Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks.

* Must be certified in all Pathway Modules of the particular system that you are overseeing.

Development:

* Support a culture of recognition by presenting team members with an "F Card" if they exemplify the RSA/Daphne Vision and Mission Statements.

* Self-development up to and not limited to excellence trips and continuing education.

Leadership Skills

* Must possess traits that Chick-fil-A seeks in all team members.

* Character - aligns with Chick-fil-A values

* Chemistry - the relationship builder, coaches others to perform

* Competency - results-oriented, systems thinker, quick study

* Servant Leader, team-oriented with a passion for people and world-class service

* Well-organized individual with excellent verbal, written, and electronic communication skills

* Must possess the ability to drive and manage change

Minimum Requirements:

* Minimum 1 year Chick-fil-A experience.

* Full-time availability.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.