Retail Trainee

Job Details

Location:

Fairhope Store - Fairhope, AL 36532
Position Type:
Temporary
Education Level: None
Salary: $16.00 per hour
Shift: Open/Close 8:00 AM – 8:30 PM Sun‑Sat

Retail Trainee

Supports Goodwill Gulf Coast’s mission by assisting across retail operations, contributing to effective donation intake, merchandise preparation, and customer service.

This temporary position trains and supports individuals in all core retail store operations, including donation intake, sales floor maintenance, and merchandise processing.

• Deliver world‑class donor and customer service, greeting customers within 10 seconds.
• Assist with unloading donations from donors’ vehicles and retrieving donations left outside the store.
• Keep an accurate count of donations.
• Sort donations into designated equipment.
• Load large purchases for customers.
• Sort, price, and separate sellable from unsellable merchandise, and prepare items for display.
• Clean, hang, and rotate merchandise on the sales floor, ensuring a neat and organized presentation.
• Monitor and maintain cleanliness and organization of dressing rooms and the sales floor throughout the day.
• Assist customers with questions, including free medical equipment forms and stocking as needed.
• Maintain a clean and empty work station at the end of each shift.
• Maintain the image of the exterior and interior of the donation area in accordance with Goodwill standards.
• Keep aisles free from debris in the production area.
• Adhere to all company policies and procedures.
• Perform other duties as assigned.

• Interact cordially and productively with a variety of people.
• Market Goodwill and explain its mission to the general public.
• Take initiative and work well with minimal supervision.
• Work a flexible schedule that includes nights and weekends.
Distinguish between higher‑name‑brand merchandise.

• High School diploma or GED preferred but not required.
• Prior work experience in the service industry preferred.

• Engage in frequent bending, stretching, and stooping.
• Engage in prolonged standing, walking, and twisting.
• Push equipment on wheels weighing 50‑150 pounds.
• Lift and carry objects weighing up to 25 pounds regularly and up to 75 pounds with assistance occasionally.
• Use fingers, hands, and wrists repetitively.

• Frequent physical exertion; exposure to unfit donated goods.

• Customer Service
• Safety/Accident Prevention
• Speed and quality of processing
• Cleanliness & Organization

Goodwill Gulf Coast is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.