Administrative Assistant

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Silver Spring, MD, US

7 days ago Requisition

Salary Range: $22.00 To $23.00 Hourly

About Us:

At Rock Creek, we believe in empowering individuals to live fulfilling and independent lives. We provide comprehensive support services to individuals with intellectual, developmental disabilities and co-occurring disorders, fostering their growth, independence, and happiness. At Rock Creek, we're not just a team – we're a family driven by love, compassion, and the unwavering belief that everyone deserves to live a life filled with purpose and joy.

Rock Creek Foundation is seeking a full-time Administrative Coordinator to join our team in Silver Spring, MD. This role requires strong organizational skills, a person-centered approach, and excellent communication abilities. Candidates should be responsible, reliable, have a good work ethic. They should be able to work effectively as part of a team and have access to a personal vehicle for business-related travel.

• Retrieves voicemail messages and forwards them to appropriate personnel in a timely manner
• Serves as the primary administrative support for Plum Orchard programs, including DDA and MHA
• Responds to inquiries related to Developmental Disabilities and Mental Health programs and routes requests appropriately
• Coordinates intake assessments and manages administrative intake processes for DDA and MHA programs
• Maintain program waitlists, admission documentation, and related correspondence
• Supports interdepartmental communication and assists program leadership across service lines
• Answers incoming telephone calls, determines caller needs, and directs calls to the appropriate personnel or department
• Takes and relays messages or transfers calls to voicemail when staff are unavailable
• Responds to general inquiries regarding the organization and provides addresses, directions, and other relevant information
• Greet on-site visitors, determines the purpose of visits, and notifies appropriate personnel
• Monitors visitor access and issues visitor passes in accordance with office procedures
• Receives, sorts, and distributes incoming mail and routes internal publications as needed
• Performs general clerical duties, including filing, photocopying, scanning, and collating documents
• Maintains and distributes updated telephone directories
• Schedule conference room usage for meetings as requested by staff
• Ensures the reception area is maintained in a clean, organized, and professional manner
• Issues visitor badges and directs visitors to the appropriate sign-in location
• Schedules intake assessments, collaborates with the intake team, makes recommendations to appropriate team members, and coordinates consumer trial visits
• Maintains departmental waitlists and distributes admission decision documentation as required
• Conduct quarterly meetings with family members and assists in the development of family support services
• Assists departments with the development and coordination of virtual support services
• Coordinates and plans large-scale company events, including holiday celebrations and Family and Friends Day
• Attends all mandatory meetings as required
• Transports individuals using a personal vehicle, as necessary and in accordance with company policy
• Reviews and responds to work email at the beginning and end of each shift
• Participates in and successfully completes all required trainings
• Assists with quarterly chart audits
• Monitors daily attendance and submits required information to the Finance department
• Assists with supply purchasing, inventory management, and credit card reconciliation
• Performs other related duties as assigned

• 2 year experience.
• Must be able to speak English fluently.
• High school diploma or general education degree (GED).
• Must have access to a personal vehicle for business purposes and possess a valid driver’s license with less than two (2) points as well as current automobile insurance.
• Must be able to work with “high-risk” consumers…