Service Advisor

The Service Advisor is responsible for providing excellent customer service to clients who bring their vehicles in for maintenance or repair. The Service Advisor will be the primary point of contact for clients and will be responsible for communicating with them throughout the repair process.

Responsibilities Greet clients and provide excellent customer service

Listen to clients' concerns and accurately document them Provide clients with estimates for repairs and maintenance

Communicate with clients throughout the repair process, providing updates and answering questions

Coordinate with the service department to ensure timely completion of repairs

Ensure that clients are satisfied with the service they receive

Handle client complaints and resolve issues in a timely and professional manner

Maintain accurate records of client interactions and repairs

Stay up-to-date on industry trends and new technologies

High school diploma or equivalent

Previous experience in customer service or a related field

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Strong organizational skills and attention to detail

Ability to work well in a team environment

Proficiency in Microsoft Office and other computer applications

Valid driver's license
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