IT Asset Manager

Overview

We are a values driven organization putting Relationships FIRST
. Eagle Bank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted
. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

Eagle Bank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education.

With features including

• maternity and parental leaves
• wellness discounts
• healthcare premium sharing
• employer funding in your HSA account
• 100% 401(k) matching up to 4%

we pride ourselves in the ways we support our internal relationships.

The minimum and maximum projected annualized salary for this position is: $95,191.00 to $. Additional compensation may be possible based on experience and skills.

Are you passionate about technology, operational excellence, and maximizing the value of IT investments? As an IT Asset Manager
, you will play a critical role in overseeing the lifecycle of the organization's technology assets, ensuring they are effectively managed, optimized, and aligned with business objectives.

In this highly visible role, you will lead asset management strategies across hardware, software, licensing, and technology inventory, partnering with stakeholders throughout the organization to drive efficiency, compliance, and cost optimization. You will play a crucial role in supporting cybersecurity risk reduction, regulatory compliance, operational efficiency, and maximizing the value of technology investments.

This is an excellent opportunity for a detail-oriented professional who enjoys combining technology, analytics, and process improvement to deliver measurable business value.

MAJOR

DUTIES AND RESPONSIBILITIES:

IT Asset Lifecycle Management:

Develop and implement strategies for the procurement, deployment, utilization, and retirement of IT assets.

Monitor and optimize asset usage to ensure cost-effectiveness and alignment with organizational goals.

Conduct regular audits to maintain accurate and up-to-date asset records.

Work proactively with Procurement and TPRM to keep inventory records accurate and aligned.

Software and Hardware Asset Management:

Create and maintain processes, procedures, and controls for hardware and software asset management.

Track software licenses, ensuring compliance with licensing agreements.

Coordinate with relevant stakeholders to assess software needs and make recommendations for procurement or retirement.

Maintain an inventory of hardware assets, tracking their deployment, utilization, and decommissioning.

Develop and report on inventory management metrics.

Implement best practices for hardware maintenance, upgrades, and replacement.

Perform hardware and software audits.

Service Now Expertise:

Utilize Service Now platform for effective IT asset management, configuration management, and incident tracking.

Leverage Service Now reporting and analytics to provide insights into asset performance and usage.

ITIL Practices:

Implement ITIL best practices for Service Asset and Configuration Management (SACM).

Ensure alignment of asset management processes with ITIL framework.

Vendor Management:

Manage relationships with third-party vendors, negotiating contracts and ensuring compliance with service level agreements. Evaluate vendor performance and recommend improvements or changes as needed.

Purchase Order Management:

Manage the creation and tracking of purchase orders using Service Now.

Perform audit and reconciliation of purchases.

Requirements:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Information Technology, Computer Science, or related field
• 4 years experience will be considered in lieu of degree
• 5 years IT Asset Management with a focus on both software and hardware assets and demonstrated knowledge of technology lifecycle
• Certification in ITIL Foundation and demonstrated experience implementing ITIL practices
• Previous asset management platform experience;
  Service Now asset management experience strongly preferred
• Proficiency in using Service Now for IT asset management
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Third-party vendor management experience is a plus