Senior Relationship Banker
Listed on 2026-07-18
-
Finance & Banking
Bank Customer Service
Description
Profinium Bank has an opportunity for a Senior Relationship Banker based out of our Fairmont location!
We are a full-service, family-owned bank located in Southern MN. We offer Personal and Business Banking, Mortgage, Insurance, and Investments. Our services provide tools for our clients to achieve their financial well-being goals.
We believe that your AMAZING is possible & we are dedicated to helping our employees & clients achieve their dreams. Our Core Values of putting People First, Teamwork, Confidence, Accountable and Excel help us achieve our pursuits of:
- Cultivating excellence by challenging ourselves with courage and confidence.
- Inspiring a fun environment where innovation thrives, mentoring is essential, and our journey is celebrated.
- Delivering a legendary experience through our unrivaled service and empowering solutions.
- Vested in our communities' success with leadership, resources and time.
As some of our employee testimonials highlight, we value each other, positivity, and collaboration. We thrive on connectivity, teamwork, and pursuing innovative ways to help our employees grow personally & professionally.
We care for our employees & their family members, and we understand the importance of whole well-being. We offer various benefits to our employees & their family members, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA with Company Match
- Basic Life Insurance (100% paid by Profinium)
- Supplemental Life Insurance for employees and their spouse/dependents
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity
- 401K with a generous company-match of up to 5%!
- Profit-Sharing
- Student Loan Match Program
- Flexible Spending Account Options (Medical & Dependent Care)
- Education Assistance Program
- Fitness Reimbursement
- Wellness Program
- Employee Assistance Program
- Paid Vacation, Paid Sick, Paid Holidays, Paid Volunteer time
- E-Team – program that delivers energy, excitement & engagement to our team!
- Built-In Career Pathing
- Community Involvement Opportunities
- Training & Development
- Leadership Opportunities
Check out this career opportunity and see how Profinium Bank can make your AMAZING Career possible!
ScopeYou are responsible for providing an AMAZING customer experience to Profinium customers. You help customers achieve their dreams & build lasting relationships. You help the organization to provide service to our customers, deepen existing customer relationships & create new customer relationships. You make recommendations for improving banking functions & products to create an AMAZING client experience!
AccountabilitiesCustomer Service - 60%
- You provide a high level of customer service, including greeting walk-in customers & answering incoming calls in a friendly, professional manner.
- You perform paying & receiving functions for customers. This will include cashing checks, taking deposits, withdrawals, mortgage, consumer loan & other payments. Additionally, you may provide official checks & help customers with other transaction services.
- You assist customers with their account needs. This includes checking, savings, certificates, safety deposit boxes & advanced account types such as IRA’s, HSA’s, Trust, Estate, Fiduciary, etc.
- You specialize in more advance account service needs for our clients.
- You provide a high level of customer service & are knowledgeable of the bank products offered, allowing you to understand & service the customer’s needs.
- You ensure that the assigned cash balances on a daily basis, is kept secure at all times & must keep cash drawer within assigned drawer limits.
- You understand & comply with the related laws & compliance regulations that pertain to all of your duties. Examples include bank secrecy act, privacy, & funds availability policy.
- You recognize any suspicious behavior & have the ability to make decisions when to consult management on any transactions.
REA:
Retain/Expand/Attract - 35%
- You successfully retain, expand & attract clients to Profinium’s products & services. This may include expanding account relationships with existing clients, attracting prospects to the bank & participating in joint calls with our partners. This effort may…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).