Relationship Banking Officer

Relationship Banking Officer – Fairmont

Profinium Bank has an opportunity for a Relationship Banking Officer based out of our Fairmont location. We are a full-service, family-owned bank located in Southern MN. We offer Personal and Business Banking, Mortgage, Insurance, and Investments. Our services provide tools for our clients to achieve their financial well-being goals.

• Cultivating excellence by challenging ourselves with courage and confidence.
• Inspiring a fun environment where innovation thrives, mentoring is essential, and our journey is celebrated.
• Delivering a legendary experience through our unrivaled service and empowering solutions.
• Vested in our communities' success with leadership, resources and time.

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA with Company Match
• Basic Life Insurance (100% paid by Profinium)
• Supplemental Life Insurance for employees and their spouse/dependents
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity
• 401K with a generous company-match of up to 5%
• Profit-Sharing
• Student Loan Match Program
• Flexible Spending Account Options (Medical & Dependent Care)
• Education Assistance Program
• Fitness Reimbursement
• Wellness Program
• Employee Assistance Program
• Paid Vacation, Paid Sick, Paid Holidays, Paid Volunteer time
• E-Team – program that delivers energy, excitement & engagement to our team!
• Built-In Career Pathing
• Community Involvement Opportunities
• Training & Development
• Leadership Opportunities

You are responsible for providing an AMAZING customer experience to Profinium customers. You help customers achieve their dreams & build lasting relationships. You will help the organization to provide service to our customers, deepen existing customer relationships & create new customer relationships. You make recommendations for improving banking functions & products to create an AMAZING client experience!

• Customer Service - 50%
  • You provide a high level of customer service, including greeting walk-in customers & answering incoming calls in a friendly, professional manner.
  • You perform paying & receiving functions for customers. This will include cashing checks, taking deposits, withdrawals, mortgage, consumer loan & other payments. Additionally, you may provide official checks & help customers with other transaction services.
  • You are fully proficient with assisting customers with their current account needs. This includes checking, savings, certificates, safety deposit boxes, IRA’s & HSA’s, Trusts, Estates, Fiduciaries.
  • You provide a high level of customer service, are proficient and knowledgeable of the bank products offered, allowing you to understand & service the customer’s needs.
  • You ensure that the assigned cash balances on a daily basis, is kept secure at all times & must keep cash drawer within assigned drawer limits.
  • You understand & comply with the related laws & compliance regulations that pertain to all of your duties. Examples include bank secrecy act, privacy, & funds availability policy.
  • You recognize any suspicious behavior & have the ability to make decisions when to consult management on any transactions.
• REA:
  Retain/Expand/Attract - 40%
  • You successfully retain, expand & attract clients to Profinium’s products & services. This may include expanding account relationships with existing clients, attracting prospects to the bank & participating in joint calls with our partners. This effort may include contacting clients by phone, mail, email & in person to ask for account relationships.
  • You assist clients with providing recommendations to meet their banking needs, to include opening new accounts.
  • You recommend policy/procedure enhancements to better serve customers & coworkers.
  • You assist clients with credit card lending, ready reserves & lending, including real estate lending.
  • You are responsible for understanding & generating quality credit within guidelines set by bank policy & individual lending authority to reach growth targets.
  • You understand & effectively apply selling techniques to open, develop & close a sale. You must also be able to create interest in a product & actively cross-sell other products & services.
  • You achieve…