Customer Service Representative with FirstEnergy/Mon Power
Job in
Fairmont, Marion County, West Virginia, 26554, USA
Listed on 2026-08-18
Listing for:
InnoSource
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative with First Energy/Mon Power
Fairmont, West Virginia On-Site $18/hour, M-F Schedule Description
Are you looking for 1st shift, Monday through Friday hours? First Energy/Mon Power is an award-winning Fortune 200 Utility Company located in Fairmont, WV, currently hiring Customer Service Representatives at $18.00/hour. With First Energy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. No sales or telemarketing!
Key Responsibilities
After completing 6-8 weeks of paid training, you will be comfortable with:
- Handling incoming calls from existing customers
- Answering customer service-related questions
- Resolving customer inquiries
- Providing excellent customer service
- Assisting customers with billing issues
- Taking payments and assisting customers with payment options
Requirements
Education and Experience – Customer Service Representative with First Energy/Mon Power
- HS Diploma/GED
- Previous Customer Service Experience
Benefits & Pay
- Starting pay of $18 per hour with an increase after conversion
- Generous benefits – health and life insurance, dental reimbursement
- Paid training
- Opportunities for advancement after conversion
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