Loan Servicing Clerk Job Fairmont area,West Virginia USA,Finance & Banking

Description

DEPARTMENT: Loan Servicing

SEATED AT: Spring Mills

REPORTS TO: Loan Operations Manager

The Loan Servicing Clerk is responsible for assisting and ensuring the accuracy of data entered on the computer system for all loans as well as ensuring prompt and accurate processing of loan documents, payments, and other bank transactions.

Who We Want:
Champion of Growth –

Exceptional networking and relationship-building skills; demonstrated expertise and success in loan servicing
Provide excellent customer service for internal and external customers
Ability to answer questions and resolve any discrepancies

Industry Expert –

Exceptional communication skills
Strong knowledge of loan servicing processes
Ability to identify areas within the loan servicing department to improve efficiencies

Analytical Thinker –

Ability to multi-task and strong organizational skills
Research, review, and recommend new products and services
Ability to use technology and adapt to learn new processes

What You’ll Do:

Review, process, upload, and maintain all consumer, residential, and commercial loans
Electronically archive all loan documents
Monitor and disburse escrowed insurance and tax payments
Maintain various tracking systems/tickler reports
Prepare and send customer notices, as necessary
Balance loan-related general ledger accounts
Work with both customers and co-workers to resolve any inquiries
Work with third-party vendors such as attorneys, insurance providers, and auto dealers

What You Get:

Competitive pay
Excellent benefits package, including 15 days of annual Paid Time Off (PTO). Eligible for medical, dental, and vision insurance (single and family) after 60 days of full-time employment. Insurance plans are HSA and FSA-compatible. CNB offers a 401(k) plan with an employer match available after 60 days of full-time employment. Eligible for life insurance, AD&D, and long-term disability after 90 days of full-time employment.
Paid national holidays that follow the Federal Reserve schedule
Eligible for overtime pay when needed and approved

Requirements

High school diploma or equivalent
Working knowledge of computers and proficiency in Microsoft Office
Excellent customer service skills for both external and internal customers
Strong written and verbal communication skills
Excellent attention to detail and well organized

EOE, including disability/vets#J-18808-Ljbffr