Wraparound Care Coordinator - HFW-CCCS

Position Summary

The Wraparound Care Coordinator is part of the Care Coordination and Support program and provides care coordination to youth with complex behavioral health needs. This program was developed in response to the Illinois Department of Healthcare and Family Services to Success Initiative.

The roles of Care Coordination and Support are to partner with families to understand their vision, develop Crisis Prevention and Safety Plans, support families in building a Child and Family Team, and provide education and linkage to resources and services that will help the family and youth achieve their goals. The Wraparound Care Coordinator is responsible for the design and delivery of services that meet the youth’s needs and provide support to youth and family referred to the High Fidelity Wraparound Tier of Pathways to Success.

• Evaluate and interpret the referral information and attempt contact with family within 7 days of referral.
• Complete a strengths, needs, and cultural diversity assessment with the child and family and use the IM+CANS to create an individualized strengths-based service plan.
• Reviewing initial IM+CANS and complete subsequent updates as required by HFS, ensuring all documentation is uploaded to the HFS IM+CANS Provider Portal.
• Development, document, and maintain a Crisis Prevention and Crisis Safety Plan in collaboration with the youth, parent, guardian, or caregiver.
• Responsible for assisting families in identifying natural and professional supports to create a Child and Family Team and facilitating CFTMs every 30 days and 48 hours after a crisis event.
• Engage family on a weekly basis with at least 2 monthly face-to-face home/community visits.
• Coordinator will provide linkage to in-network providers of any recommended services; will collaborate with youth’s MCO Case Manager, as applicable.
• Deliver strength-based, family centered, culturally competent, and trauma informed facilitation services.
• Engage with treatment providers, schools and other collateral contacts to ensure youth’s needs are being met.
• Maintains case records and notes in a timely and professional manner; in accordance with Care Coordination and Support Organization requirements.
• Maintain a caseload of 1:10 within the designated service area.
• Completes other duties as assigned.

Qualification Requirements:

• Strong organizational and time management skills.
• Excellent interpersonal and written communication skills.
• Excellent engagement skills.
• Willingness and ability to flex schedule as program needs change.
• Must meet DCFS/CANTS Clearance Requirements.
• Must be at least 21 years of age.
• Must possess and maintain a valid driver’s license and maintain proof of automobile insurance.

Education and/or

Experience:

• Bachelor’s Degree in a counseling and guidance, rehabilitation counseling, social work, education, psychology, or related human service field, or an Illinois Certified Recovery Support Specialist along with two years’ supervised experience is required.
• Demonstrated ability and willingness to actively participate in a fast-paced, multidisciplinary team environment.
• Knowledge of community programs, services, and evidence-based practices, and a variety of treatment modalities used to work with youth and their family to navigate child serving systems.

Hoyleton has adopted the CARE (Children and Residential Experience),
developed by Cornell University
, to guide our culture and practice. CARE is grounded in six core principles:
Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.

Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance.

• Pass the written test annually
• Pass the physical test every six months (if applicable to their role)

Consistent participation and application of both CARE and TCI principles drive company culture and are essential to job performance.

This position…