Recovery Support Specialist - CST

Description Position Summary

Reporting to the Clinical Supervisor, the Recovery Support Specialist serves as part of the Behavioral Health Team to help establish rapport, share experiences and strengthen engagement with children and adults experiencing complex mental health and social needs. The individual in this role will provide clients with resourceful information and support in a variety of settings. The Recovery Support Specialist will model competence to their clients, through their own personal experiences, in successful self-recovery.

Provides follow‑up support to all clients encountered through the program and education to community stakeholders.

• Utilize lived experience to build rapport with clients in need of Behavioral Health services.
• Assist with creating a crisis recovery plan.
• Engage family, as needed, to educate them about self‑care and how to provide support to loved ones.
• With team members, respond immediately to screen an individual’s needs and assist the individual in receiving the appropriate level of care.
• Communicate effectively within a team environment to meet the needs of those experiencing behavioral health crises.
• Provide brief therapeutic interventions as follow‑up support to all who have engaged with our Behavioral Health team.
• Complete screenings, assessments, and other necessary clinical documentation.
• Maintain compliance with COA and other regulatory agency requirements.
• Ensure that all documentation is completed in a timely and accurately.
• Assist individuals in becoming involved in their own mental health and / or substance abuse recovery process so they might develop personalized action plans for their own mental, emotional, physical, and social health.
• Work across departments to collaborate on suicide prevention practices.
• Conduct outreach and community engagement to educate community members about recovery and services offered at Hoyleton.
• Completes other duties as assigned.

• Strong organizational and time management skills.
• Excellent interpersonal and written communication skills.
• Excellent engagement skills.
• Willingness and ability to flex schedule as program needs change.
• Must possess the knowledge, personal qualities and practice skills to work effectively with professionals in other organizations and from other disciplines and to provide services in a manner that reflects understanding and appreciation of multiculturalism.

• Must have personal lived experience.
• High School Diploma, GED or higher education.
• Have or obtain Certified Recovery Support Specialist status within one year of hire.
• The ability and willingness to actively participate in a fast‑paced, multidisciplinary team environment.
• Previous mobile crisis response experience preferred.

• Must be at least 21 years of age.
• Must possess and maintain a valid driver’s license.
• Must possess and maintain proof of vehicle insurance.

Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles:
Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.

Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance.

• Pass the written test annually.
• Pass the physical test every six months (if applicable to their role).

Monthly refresher opportunities are provided. Employees who fall out of compliance may be required to retake the full course. Consistent participation and application of