Behavioral Health Technician - Greenbrook Mental Wellness Centers - Fairview Heights

Transform Lives:
Join Greenbrook Mental Wellness Centers as an entry-level Patient-Centered Technician in Fairview Heights, Illinois!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients.

Full-time, Monday-Friday, with 8-hour shifts scheduled between 7:00 a.m. and 7:00 p.m. This role requires consistent availability during that window, though exact shift times may vary.

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Pay range starting at $21-23/hour (commensurate with education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location: This position primarily covers the Fairview Heights center but the ability to travel to any of the area centers on short notice to provide essential coverage is mandatory. Reliable transportation is required.

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

• Minimum Qualifications: High School Diploma, Associate's Degree, or equivalent clinical certification, combined with substantial work experience-ideally in patient-facing or customer service roles. A stable and consistent work history is required.
• Preferred Qualifications: Bachelor's degree in psychology or any human services related major; AND at least one combined year of work or internship experience, required. Preference for healthcare or behavioral health experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (Advanced
  
  MD preferred). Strong communication skills (both verbal and written) required. Strong grasp appropriate patient/provider boundaries required. Knowledge of insurance payers and medical necessity guidelines (a plus).
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers is required.

• Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.

To learn our WHY:  | Patient stories on HOW we transform lives:

* Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion,…