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Service Technician - Jacob and Chesley

Job in Fairview Heights, St. Clair County, Illinois, 62208, USA
Listing for: Jacob Sunrooms, Exteriors & Baths
Full Time position
Listed on 2026-02-16
Job specializations:
  • Trades / Skilled Labor
    General Labor, Installation Technician
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Come join a successful growing family-oriented business. Jacob Family Enterprises is a trusted local home improvement company specializing in sunrooms, fences, decks, windows, doors, siding, baths, and other exterior home products. We’re looking for a skilled Field Service Technician to join our team. If you have experience in repairs, property maintenance, or similar trades, this role could be the perfect fit.

Position Overview

As a Field Service Technician, you’ll be the face of our company delivering top-notch service, repairs, and installations directly to our customers. Your work will help us maintain high customer satisfaction, encourage repeat business, and grow our reputation for quality craftsmanship.

Key Responsibilities
  • Provide service and customer support during field visits and dispatches
  • Manage on‑site installation, repair, maintenance, and testing of products
  • Diagnose errors or technical issues and determine effective solutions
  • Complete field assessments and document findings
  • Follow all company procedures, safety protocols, and quality standards
  • Operate company vehicle safely and use mobile field tools effectively
  • Collaborate with the technical team and share information as needed
  • Build and maintain positive customer relationships
Requirements
  • Proven field service or related trade experience
  • Ability to assess, repair, and service residential exterior products
  • Strong problem‑solving and troubleshooting skills
  • English literacy and good communication skills
  • Familiarity with mobile tools and applications
Experience in the following is a plus:

What We Offer
  • Positive, team‑oriented work environment
  • Simple IRA with company match
  • Paid training
  • Bi‑weekly pay
  • Paid time off and vacation
  • Medical, dental, vision, and Aflac benefits available
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