Office Operations Coordinator

Position Title: Office Operations Coordinator

Reports To: Production Manager

FLSA Status: Non-Exempt

Can you make the AGC Difference? AGC Heat Transfer, Inc. is looking for a dynamic manufacturing Office Operations Coordinator to support the company's mission to provide reliable, innovative plate heat exchanger products, solutions and services that surpass expectations of food manufacturers.

AGC Heat Transfer, Inc., a wholly owned subsidiary of Alfa Laval, AB, is the leading OEM of sanitary plate heat exchangers in North America, manufacturing plate heat exchangers specifically designed for sanitary applications. AGC offers complete heat exchangers, services as well as upgrades to plate packs, gaskets and spares that fit multiple brands. In addition, AGC offers Field Leak Testing and inspections of plate heat exchangers that meet the 3‑A sanitary standard.

AGC Heat Transfer consists of four manufacturing/service facilities (Bristow, VA, Fairview, OR, Pleasant Prairie, WI & Fort Worth, TX) with about 125 employees (78 OR / 20 VA / 28 other locations). Currently, most of the sales are in the US & Canada. AGC Heat Transfer has a strong engineering culture with a heavy emphasis on customer service and technical/consultative sales.

This role provides essential service to both internal and external customers by supporting AGC Heat Transfer, Inc. with workplace services and office administration. This position ensures smooth day‑to‑day office functionality and supports communication, scheduling, and administrative workflows across a fast‑paced, engineering‑oriented, and customer‑focused environment. The position is responsible for managing office communications, coordinating administrative procedures, and facilitating key tasks, including ordering supplies, managing calendars, supporting incoming calls and emails, organizing mail, and assisting managers and supervisors with administrative needs.

As AGC Heat Transfer continues to grow—with operations spanning four manufacturing and service facilities and a strong engineering‑driven culture—this role supports increasing coordination needs and contributes to an efficient, customer‑centered organization.

• Must be able to provide meeting support with meeting minutes and follow up on action items with Production Manager and Supervisors.
• Review and screen incoming sales orders for accuracy and consistency.
• Review Production documentation to ensure it meets standard operating procedures.
• Act as a key liaison between management and building compliance activities ensuring key activities are completed in advance of deadlines or important compliance dates.

• Provide daily support for a wide range of office services, ensuring operational needs are met efficiently and reliably. Activities include scanning/copying, mail distribution, supply replenishment, administrative assistance, and basic facility coordination.
• Develop and implement office procedures to streamline mail distribution, office supply requests, and shared resource usage.
• Greet and support visitors, customers, vendors, and contractors upon arrival by following our standard entry procedures.
• Monitors calendars, meeting schedules, and office commitments to support internal teams.
• Help maintain communication concerning company events and activities.
• Assist with coordination and communication between AGC Fairview and other AGC plant operations.
• Other duties as assigned.

• High Integrity with a commitment to honesty, trust and transparency.
• Displays Care embracing the highest standards to ensure resource efficiency for the well‑being of team members and responsibility to the environment.
• Innovative and curious promoting diversity of thought while understanding the needs of the customer leveraging cutting‑edge technology utilizing state‑of‑the‑art processes.
• Committed to Excellence through perseverance, GRIT and a focus on continuous improvement consistently delivering quality equipment, parts and service of unmatched value.
• Execution while focusing on quality, safety and Teamwork delivering…