Production Manager

Portland OR
22638 NE Townsend Way
Fairview, OR 97024, USA

Portland OR
22638 NE Townsend Way
Fairview, OR 97024, USA

Showing 1 location Portland OR
22638 NE Townsend Way
Fairview, OR 97024, USA
Portland OR
22638 NE Townsend Way
Fairview, OR 97024, USA
+0 more locations less locations

• On-site
• Operations Management
• Full-Time
• Requisition #: PRODU
  004511

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Production Manager oversees and coordinates the activities of production workers, ensuring the achievement of production targets, adherence to quality standards, and driving P&L results. This position manages the production operations within designated areas or shifts.

Responsibilities:

• Manages a team that is responsible for operating production machinery, assembling items, performing quality control, or packaging goods for shipment.
• Oversee departmental daily P&L forecasting and analysis, as well as labor planning and scheduling.
• Monitor operational performance levels and regularly interface with our customers.
• Lead and motivate warehouse staff, providing guidance, training, and performance feedback to foster a positive and high-performing team culture.
• Communicates effectively with Corporate management and customers to ensure adherence to Service Level Agreements (SLAs), meeting customer expectations, and promptly resolving any issues that may arise.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Ensuring adequate inventory levels to meet demand and appropriate staffing levels within the department.
• Communicates with various levels of Corporate management and customers to ensure that customer expectations are met, and issues are resolved.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Provide the next level of support for escalated issues during work shifts.
• Collaborates with other functional groups to ensure that organizational goals regarding safety, efficiency, quality, and profitability are met.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports

Required

Skills and Experience:

• 2+ years of leadership experience (preferably in a high-volume, fast-paced production, manufacturing, distribution, warehousing or service environment), including experience working with P&L/budgets.
• Proficient in managing a demanding workload, prioritizing tasks and consistently meeting deadlines.
• Strong leadership and interpersonal skills, with the ability to effectively communicate, motivate, and influence individuals at all levels of the organization.
• Proficiency in MS Office, report preparation and data analysis.
• Effective problem-solving abilities and decision-making skills, with a strategic mindset and a focus on results and continuous improvement.
• Ability to strategically analyze complex situations and formulate a well-considered plan.
• General knowledge of OSHA Standards.

Preferred

Skills and Experience:

• Experience working with UKG and Kronos.
• Experience in supervising temporary staff.
• Advanced capability in communication style-flexing.

Educational Requirements:

• Bachelor’s degree preferred in a related field or equivalent hands‑on experience.

Physical Demands and

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