Sr Shipping Receiving Supervisor

CTDI is a large-scale Engineering, Repair, and Logistics company that services
 the country’s largest wireless telecommunications providers, as well as the
 largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US
 Employees in over 60 world class US Operations. CTDI also has a global footprint
 with more than 20,000 employees worldwide.

 Sr Shipping Receiving Supervisor is responsible for overseeing all inbound and
 outbound warehouse operations, ensuring the accurate, timely, and efficient
 movement of goods. This position leads a team of shipping and receiving staff,
 enforces safety and quality standards, and collaborates with other warehouse
 functions to optimize workflow and meet business objectives.

 1st

Shift: 8:00AM - 5:00PM, Monday - Friday

 Recommendation on Salary Range: $60,000.00 - $70,000.00 (depending on level of
 prior experience).
 
* Current IGOR Eligibility: 10%

Duties and Responsibilities:

* Oversee all incoming and outgoing shipments, including verifying contents,
    inspecting for damage, and maintaining accurate documentation.
  
* Coordinate with carriers, vendors, and internal teams to ensure timely
    delivery and receipt of materials.
  
* Monitor and improve warehouse processes to increase efficiency, reduce
    errors, and minimize costs.
  
* Maintain inventory accuracy by performing cycle counts, reconciling
    discrepancies, and reporting variances.
  
* Ensure customer compliance requirements are met for accuracy and processing
    times.
  
* Prepare, maintain, and analyze customer and internal reports, noting trends
    and actionable items.
  
* Develop and implement action plans for new or existing processes to maximize
    efficiency while maintaining quality standards.
  
* Collaborate with warehouse management on strategic initiatives and workflow
    improvements.
  
* Assist in P&L forecasting and analysis, including labor planning and
    scheduling.
  
* Train employees on department procedures and processes, ensuring adherence to
    standards.
  
* Engages in employee relations initiatives, promptly addressing and resolving
    employee concerns to maintain a positive work environment.
  
* Communicate effectively with management and customers to ensure SLAs are met
    and issues are promptly resolved.
  
* Collaborate with other departments to ensure smooth and effective shipping
    processes.
  
* Meet or surpass daily Key Performance Indicators (KPIs) with accurate
    reporting that consistently meets or exceeds customer expectations.
  
* Provide first-level support for escalated operational issues during the work
    shift.
  
* Ensure compliance with health and safety regulations, company policies, and
    industry standards.
  
* All other duties assigned, based on the business the warehouse supports.

 Required

Skills and Experience:

* 4-5+ years of warehouse experience, including at least 2 years in a
    supervisory or lead role.
  
* Strong knowledge of shipping, receiving, and overall warehouse operations.
  
* Experience with Warehouse Management Systems (WMS) and proficiency in
    Microsoft Office applications (Excel, Word, Outlook).
  
* Skilled at maintaining precise, organized records that support operational
    efficiency and informed decision-making.
  
* Demonstrates leadership and interpersonal skills, effectively communicating,
    motivating, and influencing team members and peers across the organization.
  
* Capable of coordinating complex workloads, organizing tasks, and consistently
    meeting deadlines in fast-paced, high-pressure environments.
  
* Applies problem-solving skills and sound judgment to address operational
    challenges and drive process improvements.
  
* Able to engage professionally with customers when required.
  
* General knowledge of OSHA standards and workplace safety practices.

 Preferred

Skills and Experience:

* Familiarity with labor planning, resource allocation, or operational
    forecasting.
  
* Experience tracking and analyzing performance metrics, KPIs, or operational
    reports.
  
* Forklift certification and/or experience operating warehouse equipment.
  
* Lean/Six Sigma or process improvement experience.
  
* Knowledge of transportation regulations and best practices.
  
* Supervising temporary staff.
  
* Experience working with UKG.

Educational Requirements:

* Associates degree preferred or equivalent work experience

 Physical Demands and

Working Conditions:

* Warehouse environment

You will love working in our family-oriented company! When you join our family,
 you will enjoy perks such as:

* Weekly pay every Thursday
  
* Monthly Incentive Bonus
  
* Positive, team-oriented, inclusive workplace
  
* Health, Dental, Vision, & Prescription Coverage
  
* Paid holidays, vacation, & sick/personal time

 Benefits

* Health insurance
  
* Dental insurance
  
* Vision insurance
  
* 401(k)
  
* Life insurance
  
* Disability insurance
  
* Employee assistance program
  
* Flexible spending account
  
* Tuition reimbursement

…