Outside Sales Account Manager

Position: OUTSIDE SALES ACCOUNT MANAGER
Role

Summary:

The Outside Sales Account Manager is responsible for selling lumber and building materials to local builders and remodelers while building and maintaining strong customer relationships. This role requires a proactive sales approach, technical knowledge of construction materials, and the ability to manage the sales process from start to finish. The OSAM will act as a strategic partner to customers, providing material estimates, job site visits, and expert consultation to ensure project success.

Scope of the Position:

The OSAM will be based at the Fairview, TN site and is required to travel to job sites at least 50% of the time. Success in this role requires a high level of autonomy, strong relationship-building skills, and the ability to provide solutions that align with customers' needs and the company's strategic goals.

Responsibilities:

Sales & Customer Management Sell lumber and building materials, ensuring customer needs are met with quality products and solutions.

Develop and maintain relationships with builders, remodelers, and key decision-makers.

Conduct regular job site visits to ensure project requirements are met and identify new opportunities.

Generate accurate material estimates and provide recommendations based on project specifications.

Serve as the primary point of contact for customer inquiries, ensuring excellent service and prompt issue resolution.

Business Development & Growth Identify and cultivate new customer relationships to expand the client base.

Develop and execute a personal sales growth plan aligned with Wilson Lumber’s business objectives.

Work closely with Inside Sales and Counter Sales teams to coordinate sales efforts and maximize opportunities.

Leverage CRM tools (e.g., Bis Track) to track sales activity, manage accounts, and forecast business opportunities.

Operational & Administrative Duties Manage the entire sales process, from quoting to order fulfillment, ensuring a smooth customer experience.

Stay updated on industry trends, building codes, and material specifications to serve as a knowledgeable resource.

Read and interpret blueprints and project plans to provide accurate take-offs and estimates.

Ensure all sales activities align with company SOPs, pricing policies, and strategic goals.

Provide backup for Counter Sales and coordinate with Outside Sales team members when needed.

Position Qualifications Skills & Competencies Strong interpersonal and communication skills to effectively engage customers and internal teams.

Proven ability to negotiate and close sales while maintaining long-term customer relationships

Detail-oriented with strong multitasking and problem-solving skills.

Self-motivated and able to work independently with minimal supervision.

Ability to read and interpret blueprints and material estimates.

Experience using CRM or ERP systems (Bis Track knowledge is a plus).

Education and Experience Preferred:
Bachelor’s degree in business, Sales, or Construction Management.

Required:

Minimum of 3+ years of B2B sales experience, preferably in building materials or construction.

Knowledge of construction and lumber products is a strong plus.

Physical Requirements Sit, Stand, Walk frequently.

Adapt to various environments including production

You will be expected to follow any additional job-related instructions and perform other job-related duties as requested by management.
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