Training Manager

Training Manager Fairview, TN, 37062, AF Fairview

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Profit sharing

Our culture is defined by People, Purpose, Profits, Play®. We are looking for hard working people with a purpose that find the fun in everything they do.

The Assistant / Training Manager will be responsible for all member training, evaluation, and retention services provided at their Anytime Fitness location, which includes conducting fitness consultations, determining the right combination of personnel and tools for each member, and managing the retention score to ensure meaningful touch points for the lifetime of each member. The ATM reports directly to the General Manager.

• Inspire coaches by fostering a trusting and authentic environment while hitting the Key Performance Indicators (KPIs) that drive success for them and the program overall
• Assist in the training of fitness training staff, identifying under performers for development
• Participate in monthly audits concerning the areas of customer service and administration, ensuring 100% compliance
• Collaborate with coaches to develop schedules, continued learning opportunities, and sales role playing

• Create a nurturing, supportive environment/culture; providing proper planning, encouragement, and accountability measures necessary to provide a valuable, long-term member experience
• 100% compliance with the Fitness Consultation & Evaluation process; educating the membership on available service options, implementing an initial workout plan, and establishing a scheduled follow up and assessment process
• Utilize information gathered during the member onboarding process to suggest personal training options (group training, one-on-one personal training, etc.) and nutrition guidance for every member, qualifying, informing, inspiring, and converting leads to long-term training clients
• Leverage AF Training services and technology (AF App, Evolt 360, Myzone, etc.) to support member growth
• Monitor member records, accounting for their health and medical history, goals, workout preferences, scheduled assessments, and progress notes
• Maintain a fluid and organized schedule, allowing for efficient coverage of all member interactions
• Proactively address retention barriers, and generate new referral leads beyond the initial sales process

• Evaluation of training sessions and adherence to in-person and virtual programming protocol, ensuring processes are followed and high-quality sessions are delivered
• Compliance to Anytime Workouts, providing scientific programming for each muscle group, regardless of participants' capabilities and limitations
• Coach trainers to evaluate individuals' abilities, needs, and physical conditions, and offer suitable pre-prescribed modifications to meet any special requirements
• Coach trainers on providing corrective measures, coaching breathing techniques, and maintaining individuals' exertion levels to maximize benefits from exercise routines
• Compliance and enforcement of safety rules and regulations governing the use of the exercise equipment
• Compile and distribute industry information and resources regarding nutrition, weight control, and lifestyle issues

• Create an environment that inspires members and guests to share their positive experiences with friends and family by delivering top-notch customer service and aiming to improve the lives of each person they meet.
• Promote coaching services in the execution of engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams.
• Generate content to assist in maintaining the club’s social media presence
• Keep the facility in a clean and orderly condition, performing heavy cleaning duties, as well as routine maintenance activities, and notifying ownership of need for repairs

• Excellent interpersonal skills and ability to work with a variety of stakeholders; can derive insights from others through probing questions and collaborative problem solving
• Excellent organizational and…