Library Assistant II – Circulation

The Waltham Public Library wants to be the best public library in the world and that’s what sets us apart when we’re adding to our team. Waltham is a diverse city with a mixed socio‑economic group of about 65,000 residents. We have a growing population of families with young children, 12% of our population are teens, and 40% of our residents speak a language other than English ’re seeking a friendly, adaptive, enthusiastic, service‑oriented individual to help serve an urban community within a busy library setting.

We’re looking for someone who is self‑motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.

Duties may include:

• Answering telephones
• Checking materials in and out
• Registering patrons
• Account maintenance
• Processing daily deliveries
• Other general circulation desk duties as assigned

19 hours per week

Weekly schedule to include a morning and an afternoon and a minimum of one evening per week, plus a minimum of one Saturday and one Sunday per month year‑round.

• Associate’s Degree or 2 years of post‑high school education
• 6 months of computer experience
• 1 year of experience working with the public, or any equivalent combination
• Strong interest in working with the general public
• Ability to perform under pressure
• Ability to work with library staff and a diverse general public in a tactful and courteous manner
• Good problem‑solving and computer skills
• Superior customer service abilities
• Must occasionally lift and/or move up to 30 pounds
• Must pass a pre‑employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check

• Fluency in Spanish, Chinese, Haitian Creole or Portuguese
• Familiarity with Sierra software
• MS Office and Google Workspace

• Completed City of Waltham employment application (please refer to Req#2026-82)
• Three written and signed letters of reference within one week of accepting a conditional offer (no older than two years; email letters are acceptable if they come directly from the author’s email)

Equal Employment Opportunity / Affirmative Action Employer

Req#2026-82

Posted: 5/5/2026

29.33 / per hour

Waltham Public Library Mission:
The Waltham Public Library provides the city's multi‑ethnic, economically diverse population with popular informational, recreational and educational library resources and services. The library staff selects materials in a variety of formats to meet known and anticipated demand, strives to make the community aware of library services and materials, and endeavors to make those resources accessible to all with friendliness and efficiency.