Box Office Manager – Payomet Performing Arts Center

Responsibilities

• Assisting customers with purchasing tickets over the phone, via email, etc.
• Answering emails and voicemails in a timely manner
• Pulling reports through Showare (ticketing system) including the Manifest before shows
• Daily Box Office Report
• Going to the post office and bank
• Keeping the Box Office tidy
• Reconciling any issues between ticket sales and the financial department including shortages or overages in cash drawers.
• Develop and maintain documentation and training material on Box Office policies and procedures.
• Training, managing and scheduling other part-time box office staff/interns

• Must have reliable transportation and housing
• Minimum 1 year box office experience preferred
• Experience with Showare ticketing system preferred
• Proficiency with Microsoft Office and/or Google Suite
• Good with numbers/cash reconciliation
• Excellent organizational skills.
• Excellent communication and relationship building skills.
• Excellent problem‑solving skills and flexibility with unusual projects.
• Candidate must be able to successfully handle multiple priorities in sometimes high stress situations. Good conflict resolution skills required.
• Personal qualities of integrity, open‑mindedness and dedication to the mission of Payomet.
• A can‑do attitude and sense of urgency with energy and enthusiasm to be part of a team and an organization in its infancy.
• Passion for the arts and a desire to achieve equity for all.
• Must be willing to work evenings and holidays (late May-September).