Probation Case Administrator I

Probation Case Administrator I – Fall River District Court | Massachusetts Trial Court

This is a role within the Massachusetts Trial Court, specifically for the Probation Service in the Fall River District Court. The Massachusetts Probation Service is an organization committed to protecting and building safer, healthier, stronger communities. This Probation Case Administrator role is vital for providing essential administrative support and data management, directly contributing to the effective operation of probation cases and court proceedings.

• Role:
  Early Career
• Location:
  
  In-person, Fall River, MA
• Pay: $48584–$65931 yearly
• Team:
  Reports to a Department Head or their designee.
• Mission:
  This person supports the efficient administration of probation cases by managing data, providing administrative assistance, and offering customer service.
• Tech Stack:
  • Court Activity Record Information (CARI) system
  • Mass Courts
  • MS Office

• Customer Service:
  Provide front counter and phone support to coworkers, lawyers, law enforcement, and the public.
• Data Management:
  Enter and update case information, restraining orders, and records within automated court systems.
• Document Processing:
  Handle incoming and outgoing mail, and organize court papers, documents, and folders.
• Case Preparation:
  Assist Probation Officers by pulling folders, verifying daily lists, and preparing necessary case documents.
• Information Retrieval:
  Request information from other agencies and courts, and manage criminal record identity issues.

• Background:
  Entry-Level. A high school diploma or G.E.D. equivalency is required.
• Experience:
  
  One year of related work experience. Equivalent combinations of education and experience will be considered.
• Skills:
  
  Proficiency with modern office equipment and technology, including computers and applicable software, strong organization, time management, customer service, and attention to detail.