Assistant Manager

Assist management in the operation of the theater. Leads staff in delivering excellent guest experiences in a fast-paced, clean and safe environment. Supervises and motivates staff while following policies and procedures. Ensures company objectives and financial goals are met.

* Consistently create a welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.

* Assist with training and development of staff. Supervise, motivate, and coach staff to sustain exceptional levels of performance and appropriately counsel staff when they are not meeting expectations.

* Perform daily opening and closing, operational and administrative duties.

* Ensure clean, safe, and comfortable environment. Constantly monitor theater, property and equipment. Must be able to perform minor repairs around the theater and troubleshoot and perform minor repairs of equipment.

* Learn and enforce cash handling procedures. Responsible for cash drawers, petty cash, and deposits.

* Prepare daily communications and run reports to monitor theater performance.

* Operate projection equipment including projectors, servers and sound equipment. Perform basic troubleshooting and bulb changes.

* Monitor schedule, breaks, and daily staffing needs based on round attendance.

* Assist in inventory process: accurately count inventory, place and receive orders, and limit inventory loss or waste.

* Enforce company policies and procedures.

* Resolve guest and staff issues in a timely and positive manner.

* Maintain regular personal attendance.

* Perform other duties as directed by management.