Product Manager, COB, Pharma CoPay Programs, Client Organization Model Administration

Remote US

We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost‑effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.

As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real‑time data to transform their business performance and optimize their innovative models in the marketplace.

The Product Manager owns the strategy, roadmap, and delivery of core healthcare benefit solutions, including Coordination of Benefits (COB), Pharma Copay programs, Client Organization Model Administration (Hierarchy), the Member Portal experience, and high‑level Benefit Administration Portal navigation. This role is responsible for defining and executing a product vision that delivers measurable value to payers, PBMs, pharmacies, manufacturers, and ultimately patients—balancing regulatory requirements, operational efficiency, platform usability, and user experience.

In addition to core benefit functionality, this role oversees the administration of complex client hierarchies that mirror real‑world organizational structures, ensuring scalable and flexible configuration across enterprise customers. The Product Manager also drives the evolution of the Member Portal, delivering intuitive, self‑service capabilities that improve engagement, transparency, and satisfaction. At the platform level, they shape the enterprise navigation framework within RxIQ to ensure consistent, logical, and efficient user flows across modules supporting role‑based workflows without extending into identity and access management ownership.

By deeply understanding customer workflows, industry standards, and compliance considerations, the Product Manager identifies opportunities to streamline benefit processing, improve financial accuracy, reduce friction across stakeholders, and enhance program performance. They translate business and market needs into clearly defined product requirements, prioritized backlogs, and outcome‑based success metrics. Through close partnership with engineering, architecture, operations, and commercial teams, they ensure scalable, reliable, and compliant solutions are delivered with clarity around scope, acceptance criteria, and quality expectations.

The role also drives continuous improvement through data‑driven experimentation and iteration—leveraging launch results, performance metrics, and customer feedback to optimize capabilities, expand impact, and inform strategic investment decisions. As the product manager for these critical benefit platforms and enterprise experience layers, this leader ensures alignment across cross‑functional teams while maintaining a strong focus on long‑term platform scalability, customer value, and business growth.

• Develop deep expertise across Coordination of Benefits (COB), Pharma Copay programs, Client Organization Model Administration (Hierarchy), Member Portal experiences, and Benefit Administration Portal navigation.
• Understand how enterprise client hierarchies mirror real‑world organizational structures and how those structures drive benefit configuration, eligibility, reporting, and operational workflows.
• Distill complex healthcare benefit, compliance, and platform concepts into clear, actionable insights for both technical and non‑technical stakeholders.
• Balance regulatory requirements, operational efficiency, financial accuracy, and user experience when defining product direction.
• Think holistically about the enterprise platform experience—ensuring cohesive navigation and intuitive workflows across modules.
• Serve as the subject matter expert for COB, Pharma Copay programs, Client Organization Model Administration (Hierarchy), Member Portal capabilities, and Benefit Administration Portal navigation within RxIQ.
• Lead strategy and execution for system enhancements,…