Business Development Mgr

Millstone Medical Outsourcing, a fast growing, fast paced medical service provider for the top Orthopedic companies in the industry. Millstone Medical has over 30 years of expertise in medical device and pharmaceutical laboratory testing, environmental testing, and related regulatory support services. Millstone is an ISO 13485:2016 certified contract manufacturing organization operating out of an FDA-registered facility with a rigorous approach to quality that upholds Millstone’s commitment to operating under the highest quality standards.

Millstone also engages in other activities, such as mechanical inspection and assembly, which are designed to meet the outsourcing requirements of medical device manufacturers seeking to reduce costs while maintaining high levels of quality, accuracy, and timeliness. We are FDA and ISO registered and employ a detailed internal quality system to ensure ISO compliance.

About the Role

The Business Development Manager (BDM) is a high-impact sales professional responsible for identifying, developing, and closing new business opportunities for Millstone Medical Outsourcing. The BDM is the primary growth driver for Millstone's Contract Manufacturing segment while also supporting pipeline development in Logistics and Testing. This role demands a disciplined hunter who thrives in complex, consultative, multi-stakeholder sales environments common to the medical device OEM market.

The BDM will leverage Millstone's "One PO" value proposition — integrated manufacturing, packaging, logistics, and testing under one roof — to deliver differentiated solutions to OEM customers across the full product lifecycle. This BDM will be an enthusiastic, early adopter of AI-powered selling tools — using them daily to research accounts, personalize outreach, accelerate pipeline development, and create more time for high-value customer conversations.

Responsibilities

New Business Development — Sterile Finished Goods Manufacturing (Primary)

• Identify, target, and penetrate new OEM accounts and opportunities in priority verticals including orthopedics, robotics (RAS), minimally invasive surgery (MIS), interventional, and neuromodulation.
• Build and manage a qualified manufacturing pipeline in alignment with Millstone's ICP (Ideal Customer Profile) and 90-day pipeline velocity standards.
• Lead consultative discovery with OEM new product development, procurement, quality, engineering, and operations stakeholders to uncover program opportunities and align Millstone's value proposition.
• Own opportunities from initial outreach through contract execution, including SOW and MSA negotiation in coordination with operations and leadership.
• Manage long-cycle complex sales (12–24 months) with structured account plans, stakeholder maps, and documented next steps per MMO Sales Plan model.
• Maintain a clean, current, and probability-weighted pipeline in Millstone's Pipeline process at all times.
• Participate in weekly pipeline review meetings and progress updates against Sales Plan commitments.
• Adhere to pipeline discipline guidelines: active opportunities must have a documented next step, decision timeline, and stakeholder engagement status.

Logistics & Testing Support (Secondary)

• Identify and introduce Logistics opportunities — particularly Pick/Pack/Ship and Cold Chain — within the OEM accounts being developed for manufacturing.
• Qualify and route standalone Logistics prospects not attached to a manufacturing opportunity.
• Identify customer needs for Lab Testing and connect prospects with Millstone's Testing team for follow-through.
• Leverage Millstone's three pillar’s customer offering positioning to create multi-segment conversations in all key accounts.

Prospect/Customer Engagement & Relationship Development

• Conduct regular prospect & customer-facing activity: onsite visits, virtual discovery meetings, trade show participation, and OEM conference engagement.
• Build and expand relationships across multiple levels and functions within target OEM accounts — from supply chain and procurement to C-suite and R&D.
• Position Millstone as a strategic, long-term partner — not a transactional vendor — through consistent value delivery…