Senior Analyst, Digital Asset Product Launch & Operations

Responsibilities

• Support both the Product Launch and Digital Asset Operations functions by helping coordinate work
• Maintain project and operational tracking, organize documentation, and follow up on key deliverables
• Support project plans, launch readiness checklists, action item trackers, meeting materials, status updates, issue logs, decision logs, process documentation, and operating playbooks
• Work closely with Product Launch leads, DA Ops leads, and partner teams to gather updates, identify open items, and ensure information is accurate, current, and accessible
• Help track timelines, milestones, dependencies, and readiness items on the Product Launch side
• Support SLA tracking, operational issue follow-up, training materials, service catalog updates, procedure documentation, and other repeatable operating routines on the DA Ops side
• Participate in process improvement efforts by helping identify opportunities to simplify tracking, improve documentation, or reduce recurring administrative friction.

• Bachelor’s degree or 5+ years of experience
• Foundational understanding of financial services, investment operations, fund operations, or asset management
• Interest in digital assets, cryptocurrencies, blockchain-enabled products, or emerging financial products; direct digital assets experience preferred
• Introductory experience in financial services, operations, project coordination, or a related business support role preferred
• Strong organizational skills and attention to detail, with the ability to maintain trackers, documentation, status updates, and follow-up items accurately
• Ability to support multiple priorities and deadlines in a structured, fast-paced environment
• Experience supporting project coordination, meeting management, action item tracking, documentation, or operational reporting
• Ability to follow established procedures, identify missing information, and elevate questions or issues appropriately
• Strong communication skills, including the ability to gather updates from stakeholders and clearly summarize information
• Proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, Teams, and SharePoint; familiarity with project management or workflow tools is a plus
• Comfort working collaboratively across teams and building effective working relationships with internal partners
• Curiosity, adaptability, and willingness to learn new products, processes, and operating models as the digital asset business evolves.