Senior Product Manager

At Zelis, we Get Stuff Done. So, let's get to it!

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

The Analyst IV, Product Management leads product initiatives and drives execution across departments. This role is responsible for translating strategy into actionable plans.

• Own the product strategy, roadmap, and backlog for member medical cost and transparency products, ensuring they align with the broader ME&T vision.

• Define the problems worth solving for members by combining member research, usage data, and cost/transparency domain knowledge, and translate that into a prioritized roadmap.

• Partner with engineering, data science, data engineering, data operations, and product owners to define scope, sequence work, manage dependencies, and remove blockers.

• Actively participate in sprint ceremonies - planning, grooming, and retrospectives - maintaining close alignment with engineering on priorities and progress.

• Lead prioritization across competing needs, balancing client commitments, regulatory requirements, platform modernization, operational improvements, and long-term scalability.

• Communicate roadmap progress, delivery risks, tradeoffs, and decisions clearly to product leadership and cross-functional stakeholders.

• Resolve product and domain questions in real time, leveraging deep knowledge of member cost and transparency data to keep delivery moving.

• Review and validate delivered features against requirements and success criteria, ensuring member cost and transparency solutions work as intended for members.

• Deep subject matter expertise in the member cost experience - claims, rates, benefits, eligibility, deductibles, copays, accumulators, and billing codes - and how they translate into clear, actionable information for members.

• Understand how underlying cost and provider data is sourced and surfaced across the ME&T product suite, and identify gaps in coverage, accuracy, or usability that affect the member experience.

• Serve as the go‑to product expert on member cost and transparency questions across engineering, other product teams, and customer success.

• Write clear business requirements, technical specifications, user stories, data requirements, and acceptance criteria that enable engineering teams to build with minimal ambiguity or rework.

• Resolve data‑domain questions related to cost estimates, claims, rates, provider attributes, networks, specialties, services performed, eligibility/benefits, and member‑facing transparency experiences.

• Maintain product and data documentation in collaboration with Product Operations, Engineering, and Technical Writing.

• Stay current on healthcare price transparency regulations and industry developments relevant to member cost tools (e.g., No Surprises Act, price…