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Solutions Orchestration Manager

Job in Fall River, Bristol County, Massachusetts, 02720, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-03
Job specializations:
  • Business
    Change Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
  • Lead Solution Operations activities for complex new business offerings
  • Support Solution Operation activities and process improvement efforts
  • Define and Document process steps and control points
  • Facilitate the booking activities for hardware and software components
  • Manage complex, phased agreements ensuring accurate pricing and invoicing
  • Monitor accurate installation base records and manage escalation of commercial issues
  • Drive adoption of AI-enabled tools and process improvements
Requirements
  • Bachelor’s degree or equivalent experience
  • Minimum of 2 years of experience in service delivery
  • Effective communicator; results-oriented, and energetic
  • Experience with in a large, matrixed organization
  • Continuous improvement mindset
  • Experience with LEAN methodology, Service Max, Salesforce or SAP preferred
  • Working knowledge of quoting platforms, project management tooling, CRM, reporting, analytics, and IT tools
Core Competencies

Demonstrates expertise in leading solution operations and process improvement initiatives, with a strong focus on service delivery and effective communication. Proficient in managing complex agreements and driving the adoption of AI-enabled tools within a large, matrixed organization.

Highest-signal resume keywords
  • Service Delivery Experience
  • LEAN Methodology
  • Salesforce
  • Service Max
  • Project Management Tooling
ATS Optimization Keywords Hard Skills
  • Process Improvement
  • Quoting Platforms
  • Analytics
  • Reporting
  • Control Points Documentation
Soft Skills
  • Effective Communicator
  • Results-Oriented
  • Energetic
Industry Keywords
  • Solution Operations
  • Complex Agreements
  • Installation Base Records
  • Commercial Issues
  • AI-Enabled Tools
Tools & Technologies
  • Salesforce
  • Service Max
  • SAP
  • CRM
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