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Customer Success Mgr./ CSM

Customer Care & Cross‑Sell Specialist

Job in Fall River, Bristol County, Massachusetts, 02720, USA
Listing for: The Cooperative Bank of Cape Cod
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A regional banking institution in Massachusetts is seeking a dedicated Call Center Representative. This role involves managing customer inquiries, promoting bank products, and ensuring compliance with service standards. Candidates should have at least two years of banking or call center experience and exhibit strong customer service skills. The position offers competitive salary and benefits including health, dental, and vision insurance, along with a generous 401(k) match.
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