Customer Service Representative; Call center

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Full Time Regular Clerical Fall River, MA, US

8 days ago Requisition

Salary Range: $18.00 To $21.00 Hourly

Customer Service Representative (Call Center – Hybrid)
Fall River, MA

Start Date:

June 8, 2026

D2G Group is hiring motivated, dependable Customer Service Representatives who thrive in a fast-paced environment and take pride in delivering great customer experiences.

This role is a great fit for someone who enjoys staying busy, solving problems, learning quickly, and being part of a high-performing team. If you’re someone who shows up ready to work, stays focused, and wants an opportunity to grow, we want to hear from you.

We’re actively interviewing now for our June 8th start date.

Starting at $18.00+/hour (based on experience)

Full-time, Monday–Friday

Multiple shifts available (day, mid, and evening schedules)

Assist customers through phone, chat, and email communication

Resolve order issues, answer product questions, and provide solutions

Process transactions and update customer information accurately

Manage multiple tasks and systems in a fast-moving environment

Meet performance expectations for quality, productivity, and attendance

Individuals who are reliable, motivated, and ready to work hard

Strong communication and problem-solving skills

Ability to stay focused and productive in a high-volume environment

Comfortable learning new systems and multitasking efficiently

Customer service or call center experience preferred

Ability to maintain a professional, distraction-free remote workspace

Paid, onsite classroom-style training for the first two weeks

Remote work opportunity after successful completion of training

Employees may be required to work onsite temporarily if home internet or equipment issues impact their ability to work remotely

A performance-driven environment with clear expectations

A team that values accountability, effort, and consistency

Opportunities for long-term growth and development

This is not a slow-paced or low-engagement position. Our team members are expected to stay focused, work efficiently, and deliver a strong customer experience every day. In return, you’ll join a stable company that values dependable employees and provides real opportunities for growth.

We’re hiring multiple candidates for our June 8th start date and scheduling interviews immediately.

If you’re dependable, motivated, and ready to contribute to a fast‑paced team environment, apply today.