Banking Customer Care & Solutions Specialist

A community-focused bank in Massachusetts is seeking a Customer Service Representative to connect with customers, solve problems, and enhance their experience. This role requires exceptional communication skills and the ability to maintain confidentiality while providing outstanding service. Candidates should have a High School Diploma or GED with two years of banking or call center experience. The position involves tracking customer concerns, promoting additional services, and ensuring compliance with banking policies.

Benefits include health, dental, vision insurance, and a competitive salary.
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