Customer Support Lead — Escalations & Help Desk; Hybrid
Job in
Fall River, Bristol County, Massachusetts, 02720, USA
Listed on 2026-07-14
Listing for:
Sharecare Operating Company, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Sharecare is a digital healthcare company delivering software and tech-enabled services to improve care quality, outcomes, and costs. This on-site role at a medical facility in Somerville, MA will transition to a hybrid schedule, requiring flexibility for both arrangements.
Responsibilities include handling escalated member concerns, researching inquiries across phone, chat, email, and fax, and supporting the Help Desk.
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