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Membership & Retention Specialist

Job in Fall River, Bristol County, Massachusetts, 02720, USA
Listing for: AAA Northeast
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 20 - 22.5 USD Hourly USD 20.00 22.50 HOUR
Job Description & How to Apply Below
Position: Membership Growth & Retention Specialist

AAA Northeast in North Andover, MA 01845 is seeking a Full Time Customer Experience associate. Salary range is $20.00–$22.50 per hour with a Monday–Friday 10:00am–7:00pm schedule and alternating Saturdays 9:00am–1:00pm.

The role focuses on outbound retention calls to grow Club membership, handles inbound inquiries, and provides clerical support. The position requires excellent communication and problem‑solving skills to deliver Five Diamond Service standards.

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