Contractor​/On-Call: Front Office Assistant

Organization Overview

Excel Academy was founded in 2003 with the mission to provide a high-quality, free, and public education to students in East Boston and Chelsea Massachusetts, communities that are predominantly low-income and Latinx and historically have faced significant social and educational barriers. Our success in Massachusetts is proof that the opportunity gap can be closed and we opened a new school in Rhode Island in 2022.

At Excel Academy Charter Schools, we believe that when a student has the support and tools to pursue a productive post‑secondary pathway aligned to their personal identity and values, it can fundamentally change their life trajectory.

At Excel Academy we learn from our students, families, and staff and make improvements. We have increasingly adapted to provide a holistic education that values our community as collaborators in the learning process, social‑emotional support, equity for diverse learners, and fosters identity development. We prioritize an approach that is both rigorous and inclusive. Our team of passionate, intelligent, driven, and loving staff are at the core of the work we do.

Excel Academy has four campuses located in East Boston and Chelsea. Each school has a front office that is staffed by 1–2 Operations Team members. This Front Office Assistant will play an important role in ensuring the continuation of normal operations at the school due to scheduled and unexpected staff absences. Ideally, this role will be available to provide support through both scheduled and on‑call needs and partial and full day coverage.

Applicants must be available from 8:00 AM – 3:00 PM at least one day per week.

This job is not full‑time or part‑time, it is on‑call based on coverage needs. The hourly rate for this position is $20/hr as scheduled.

• Support in maintaining a warm, safe, and positive environment
• Answer the phone and door and support internal staff and external vendors
• Complete basic administrative tasks like making copies, data entry, etc., as needed

• Assist in preparation and distribution of breakfast and lunch following standard operating procedures
• Support with clean‑up of meals

• Be at least 18 years old
• Have proficiency in Spanish strongly preferred
• Be a team player and willing to step in to provide support where needed

Preference will be given to applicants who share points of intersection with our students, such as speaking Spanish, Portuguese, Arabic, or a language commonly spoken by our students and families at an advanced level, being first generation college graduates, or having grown up low‑income.

• You share a commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel’s values and educational model;
• You are committed to addressing racial and economic inequity in education;
• You work effectively in a team environment and have a willingness and desire to support others in doing their best work; and
• You are open to change, are willing to problem‑solve, and seek feedback for your own professional growth and improvement.