Instructional Designer III

1500 Iyannough Road
Hyannis, MA 02601, USA

• Pay or shift range: $64,500.80 to $85,477.60
  . The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

The Instructional Designer III role is instrumental in supporting Mutual Bancorp and our family of banks’ culture of continuous learning and employees’ professional development, as well as change (e.g., new systems, procedures, products, regulations). Under the guidance of the Learning and Development Manager, they are responsible for the design, creation, and implementation of eLearning, instructor‑led training, and interactive and engaging learning resources to create pathways for employee success.

The following tasks are performed under supervision of the Learning & Development Manager with minimal coaching:

• Partner with senior stakeholders and subject matter experts to lead various analyses (e.g., content analyses, job/task analyses, gap analyses, needs assessments, best practice analysis – to identify primary and secondary target audiences and define clear and detailed learning objectives. Outline complete training solutions that effectively meet the identified needs, including strategies to measure success.
• Apply cutting edge instructional design and learning theory and practices to design complete engaging learning and performance support solutions. Your design should push the limits of the tools and result in new models others can follow in future efforts.
• Coach others in design of learning and performance solutions in alignment with current theory and best practices.
• Demonstrate mastery in authoring tools – including Word, PowerPoint, SharePoint, Articulate Storyline, Engageware, Camtasia – to develop interactive and engaging learning solutions – including Instructor‑Led Training, eLearning, and Knowledge Support resources.
• Build models and templates in various development tools.
• Perform complex image and video editing in Photoshop and Premiere Pro.
• Discover new and innovative ways to leverage AI tools to accelerate content development, personalize learning experience, and enable instructional design workflows.
• Lead testing, implementation, and rollout of training programs and performance support solutions.
• Perform quality checks to ensure accuracy, consistency, and usability of learning and performance support materials.
• Create instructionally sound innovative and engaging assessment strategies based on learning objectives to evaluate learners' achievement of objectives and build these into learning solutions – including designing and developing quizzes and exams, role plays, simulations, Facilitator knowledge checks, games, observations, surveys, and focus groups.
• Capture, consolidate, and interpret data and feedback to determine impact of learning and performance support / knowledge management interventions to the organization. Report findings, along with recommended next steps.
• Conduct lessons learned sessions to determine opportunities for improvements to Learning & Development's tools, models, procedures, and practices. Report the findings to the Learning & Development Manager and Director of Learning & Development.
• Provide basic coaching to Instructional Designer Level I and II's in all aspects of designing and creating learning solutions.
• Design, develop, and conduct in‑service training sessions, workshops, lunch and learns, webinars, white papers, etc.
• Manage multiple projects – creating projects in tracking system; tracking and reporting progress; identifying, tracking, and resolving issues; providing reports and briefings – on own projects, as well as team projects.
• Remain informed on instructional design best practices, continuously build knowledge and skills in current and potential tools and technologies.
• Contribute to the Learning & Development Team’s Body of Knowledge – including articles, white papers, demos, models, and presentations.

(Minimum education required to perform the duties of this position)

• BA/BS…