Academic Counselor - TRIO Student Support Services; Part-Time

Position: Academic Counselor - TRIO Student Support Services (Part-Time) - Bristol Community College
Job Description:

POSITION TITLE:

Academic Counselor - TRIO Student Support Services (Part-Time)

DEPARTMENT: SSEM - TRiO Programs

PRIMARY

LOCATION:

Fall River, MA

REPORTS TO:

Associate Vice President, Student Success

POSITION SATATUS:
This is a part-time, grant funded, unit position without benefits, not to exceed 18.5 hours per week. This position is subject to grant appropriations. It is funded through 8/31/2026.

SALARY: $36.55 per hour.

STATEMENT OF DUTIES:

The Advising and Success department is comprised of Academic Advising, Coaching, and the Success Initiative. The department seeks to provide a relentless welcome to their students; prioritizing relationship building, motivational support, and accurate, timely advising. TRIO Student Support Services (SSS) is a federally funded grant, which supports first generation, low-income students, and/or students with disabilities and helps them navigate the complexities of college life both in and out of the classroom.

The program strives to help students graduate from college and successfully transfer and complete a Bachelor's degree.

The Academic Counselor (Academic Advisor & Coach) is a key member of the Advising and Success team, directly serving students and their families in their successful educational pursuits at Bristol Community College. They provide academic and non-academic advising to TRIO SSS students - connecting students to on- and off-campus resources designed to support their success, to learn what inspired them to attend college and help identify what will motivate them to complete their goals.

The Academic Counselor (Academic Advisor & Coach) will work collaboratively with campus partners across the college, including but not limited to Admissions, Financial Aid, Accessibility & Disability Services, the Library Learning Commons, and TRIO staff.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

* Academic Advising & Case Management:

* Provide Academic and non-academic Advising for an assigned caseload of TRIO Student Support Services (SSS) students.

* Engage with students regularly to establish meaningful interpersonal relationships

* Assist students in building realistic and attainable academic plans that focus on persistence and completion

* Serve as a communication hub for academic and non-academic concerns for students on an assigned caseload

* Encourage and support students' personal and professional development, including helping them connect with campus resources to meet their needs holistically

* Follow up with students, staff, and faculty as assigned through Bristol's academic alert system to address concerns

* Perform administrative tasks associated with advising activities

* Provide e-mail communication to active, not registered students at the start of each enrollment period.

* Collect, organize, and report meaningful data to illustrate trends and inform decisions

* Maintain and update student files, including but not limited to writing and maintaining notes in EAB Navigate 360, Degree works, Banner, Maxient, and other Bristol software systems

* Maintain academic plans and degree audits for assigned students

* Academic Coaching

* Provide coaching and support services to identified TRIO SSS students from all academic programs

* Conduct follow-up outreach to students to assess the effectiveness of the student success plan and make any necessary modifications.

* Connect students with community and college resources based on identified need;

* Engage regularly with student caseload to build rapport and trust between Coach and student;

* Prioritize connection and relationships to support students in their social/emotional well-being;

* Provide students with the foundation to become increasingly capable of making informed personal and academic decisions;

* Discuss and help to clarify educational goals with each student; establish plans, reinforce milestones, and monitor progress;

* Set expectations with students, including meeting with tutors, class attendance, and consistent check-ins with the Coach;

* Provide support, guidance, and assistance in building skills related to time management, college readiness, academic planning, self-advocacy, and goal setting

* General

* Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising & coaching.

* Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook, Work, Excel, PowerPoint, etc.), Microsoft Teams, Bookings, Avaya soft phone and voicemail, MyBristol, EAB Navigate 360, Zogotech, Banner, Argos reporting, Degree Works, Maxient, and Dynamic Forms.

* Attend and participate at Advising & Success, TRIO, division, and all-college meetings, as well as related meetings assigned by the Director (or designee)

* Perform assigned responsibilities at all Bristol locations, including some nights and weekends.

* Ensure compliance with all College policies as well as local, state, and federal laws and…