Assistant Director, Graduate Academic Services

Introduction

Babson College is a world‑class business school, empowering entrepreneurial leaders to create great economic & social value. It’s an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, & a genuine dedication to creating a diverse, multicultural & inclusive community.

The Assistant Director is responsible for the daily operations of the graduate degrees, certificate, and other programs as assigned and for contributing to a quality, high touch student experience in line with the mission of the Office of Graduate Student Services. This position is specifically responsible for the daily program management and administration of assigned portions of the portfolio along with supporting the necessary activities required to deliver quality graduate‑level experiences and determine opportunities for improvement.

Critically, this role will have academic advising responsibilities across all programs but may focus administrative responsibilities across two or more programs. This position works closely with the Graduate Student Services team, students, administration, faculty, and key partners across the College to fully understand program strengths and weaknesses, and to determine opportunities for improvement.

This is an exempt position with the following pay range: $74,345-$82,605; the role is also eligible for bonuses based on performance and budget.

Babson College offers a comprehensive benefits package for full‑time employees working at least 28 hours per week.

• Insurance Coverage
  :
  Medical, dental, vision, group life and long‑term disability insurance, business travel accident insurance, and mental health benefits.
• Time Off
  :
  Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President’s holidays are determined each year.
• Retirement
  :
  Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
• Additional Benefits
  :
  Wellbeing programs, virtual fitness platform, and employee assistance program.

• Maintain a working knowledge of all graduate-level programs to provide appropriate academic advising and program guidance to students across the full portfolio of graduate programs.
• Submit CARE, Title IX, and/or Community Standards referrals and reports as needed and appropriate. Refer students to relevant resources such as Wellness & Prevention Services, Counseling and Psychological Services, or Health Services. Escalate issues and concerns as appropriate through established College processes.
• Monitor students’ academic progress to identify student success or deficiencies to aid in student retention efforts. Prepare reports for the Senior Director and Academic Standards Committee and draft official correspondence to students on the outcome of academic probation cases including providing academic advising and referring students to appropriate personnel and campus departments as necessary.
• Manage student compliance with College and Graduate School policies and procedures and their understanding thereof.
• Advise students on academic, programmatic, and personal matters, evaluating students' degree progress/eligibility. Create degree audits, educate and provide guidance concerning degree requirements and academic policies and procedures; refer students to appropriate personnel and campus partners such as Graduate Career Services, Student Financial Services, and International Students and Scholars Office as necessary and appropriate.
• Assist in overall student retention efforts by maintaining student files, preparing official letters, student outreach, related correspondence, and degree audits as needed.
• Train and prepare students in partnership with the Glavin Office (and others where appropriate) for international experiences, including activities associated with pre‑departure and post‑trip sessions, associated with either the MSM in Entrepreneurial…