Peer-Mentor; part-time

Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner.

If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you!

As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth's public higher education institutions. More information can be found on our Benefits website.

POSITION TITLE: Peer-Mentor (part-time)
DEPARTMENT: Academic Affairs
PRIMARY

LOCATION:

Fall River, MA
REPORTS TO:Academic Coordinator, College Access
POSITION STATUS: This is a part-time, non-unit professional without benefits
SALARY: $15.50/hr

STATEMENT OF DUTIES:

A peer mentor is a Bristol student who has successfully completed the course for which mentoring is being provided or a Bristol alumnus who has successfully completed the program for which the course is a requirement. The peer mentor's role is to assist new students as they complete an introductory course in a program of study and to provide guidance based on the mentor's experiences.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

• Assist mentees in using the Bristol Mobile App to access information and services.
• Document student interactions on a regular basis in accordance with the reporting process outlined by College Access staff.
• Maintain an understanding of Bristol resources and offices on campus in order to make appropriate referrals to these services.
• Assist in organizing mentoring networking events and other student success workshops as needed; attend events and workshops as requested.
• Meet bi‑weekly with an Academic Coordinator to discuss topics such as: outreach documentation, mentoring strategies, mentee questions/concerns/challenges, and updates on Bristol resources.
• Keep all information on students confidential; adhere to FERPA.
• Attend all training sessions and meetings.
• Submit electronic timesheet in Self Service Time & Attendance (SSTA) weekly, or paper timesheet, if required for payroll purposes.
• Focus on customer service best practices when working with Bristol community members, including faculty, staff, and students.
• Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE

REQUIRED QUALIFICATIONS:

NOTE:

Unless otherwise noted, all required qualifications must be met by date of hire.

• Minimum of a high school diploma or equivalent.
• Effective communication skills and the ability to explain concepts to others clearly.
• Demonstrated proficiency with Microsoft Office 365 applications.
• The ability to work effectively with a diverse student body, faculty, and staff.
• Must have reliable transportation to and from the Fall River campus.

PREFERRED QUALIFICATIONS:

• Currently enrolled Bristol Community College student or a Bristol Community College Alumni
• Have completed at least one semester at Bristol.
• Have completed the online New Student Orientation.
• Demonstrated familiarity with Bristol resources available to students.
• Experience working with college students and/or the communities we serve.
• Ability to communicate in a language in addition to English.

Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.

The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and affirmative action officer, Johanna Bielawski at diversitytitleix or ; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.