Field Service Engineer - Web Handling & Tension Control in Fall River

Job Description Job Description

Field Service Engineer – Web Handling & Tension Control

• Provide hands-on field service support for industrial automation
  , controls systems
  , variable frequency drives
  , and manufacturing equipment in customer production environments.
• Troubleshoot, configure, and support Rockwell Automation platforms, including Studio 5000
  , Logix Designer
  , Control Logix
  , and Compact Logix
  .
• Perform diagnostics and adjustments for PLC programming
  , ladder logic
  , HMI systems
  , Factory Talk View SE / ME
  , alarm handling, and operator interface issues.
• Configure, troubleshoot, and commission Power Flex variable frequency drives
  , including Power Flex 525
  , Power Flex 753
  , and Power Flex 755 drives.
• Support industrial networks
  , including IP addressing
  , switch configuration
  , Ether Net/IP communication
  , and basic network diagnostics.
• Troubleshoot tension control systems
  , including open-loop taper tension
  , closed-loop feedback
  , dancer-position control
  , load cell control
  , and cascade control
  .
• Diagnose and tune center winder
  , center unwind
  , surface winder
  , driven roll
  , web handling
  , and sectional drive applications.
• Perform PID loop tuning
  , including proportional gain adjustment, integral windup correction, derivative filtering, and loop oscillation troubleshooting.
• Read and interpret electrical schematics
  , control drawings
  , machine documentation, and field wiring diagrams to resolve equipment issues.
• Complete motor and electrical diagnostics, including motor testing
  , megger testing
  , encoder verification
  , analog signal wiring
  , and electrical panel troubleshooting
  .
• Communicate technical findings clearly with customers and prepare accurate, professional field service reports
  .

• Associate degree or higher in Electrical Technology
  , Controls Engineering
  , Automation Engineering
  , or a related technical field; equivalent hands-on experience may be considered.
• 2+ years of hands-on field service experience in industrial automation
  , controls
  , drives
  , or manufacturing equipment support
  .
• Experience with Rockwell Automation platforms
  , including Studio 5000
  , Logix Designer
  , Control Logix
  , and Compact Logix
  .
• Working knowledge of PLC programming , including ladder logic
  ; experience with FBD
  , SFC
  , or structured text is a plus.
• Experience configuring and troubleshooting Power Flex variable frequency drives
  , especially Power Flex 525
  , 753
  , and 755 series.
• Familiarity with Factory Talk View SE / ME
  , HMI troubleshooting
  , alarm handling, and operator interface support.
• Knowledge of industrial networks
  , including IP addressing
  , switch configuration
  , Ether Net/IP communication
  , and basic network diagnostics.
• Understanding of tension control theory
  , including open-loop taper tension
  , closed-loop feedback
  , dancer-position control
  , load cell control
  , and cascade control
  .
• Experience with load cells
  , signal conditioning
  , amplifier calibration
  , K-factor geometry
  , and tension feedback scaling
  .
• Experience with dancer roll systems
  , including position feedback, speed trim, torque feedback, pneumatic dancer systems, and loop stability.
• Ability to troubleshoot center winder
  , center unwind
  , surface winder
  , driven roll
  , web handling
  , and sectional drive applications
  .
• Knowledge of PID loop tuning
  , including proportional gain, integral windup, derivative filtering, and loop oscillation troubleshooting.
• Ability to read and interpret electrical schematics
  , control drawings
  , machine documentation, and field wiring diagrams.
• Experience with motor testing
  , megger testing
  , encoder verification
  , analog signal wiring
  , and electrical panel troubleshooting
  .
• Strong customer communication skills with the ability to write professional field reports and explain technical issues clearly.
• Valid driver’s license and ability to travel up to 75%.
• Ability to pass required background check and drug screening.
• Authorization to work in the applicable jurisdiction.

• Experience with Factory Talk Historian
  , Factory Talk Asset Centre
  , or industrial data logging systems
  .
• Experience with Drive Tools SP or Connected Components Workbench
  .
• Experience with Kinetix servo drives and basic axis configuration.
• Experience supporting wire and cable lines
  , including pay-off, capstan, accumulator, take-up, line speed synchronization, and tension control.
• Experience with paper and converting equipment
  , including unwind/rewind stands, nip control, tension zones, and web guiding.
• Experience with plastics extrusion lines
  , haul-off systems, pelletizers, winders, unwinders, melt pressure coordination, and product diameter control.
• Experience with textile equipment
  , including warpers, knitting machines, stenter frames, creel tensioning, and fabric tension control.
• Experience using CMMS or service ticketing platforms such as SAP
  , Service Max
  , or similar systems.
• Knowledge of safety circuit commissioning
  , safety relays
  , STO wiring
  , and machine safety practices
  .

hands-on field service support
, industrial automation
, controls systems
, variable frequency drives
, manufacturing…