LOAN OFFICER

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Full Time Loan Officers AUBURN, MA, Auburn, MA, US

Loan Officer

Bay Coast Mortgage Company
Work Model:
Hybrid (Flexible Work Program)

Build Careers. Empower Home ownership. Grow With Bay Coast.

Bay Coast Mortgage Company is seeking a motivated, relationship‑driven Loan Officer to join our growing team. This role is ideal for a self‑starter who thrives on building connections, delivering exceptional customer experiences, and helping individuals and families achieve the dream of home ownership.

As a Loan Officer, you’ll serve as a trusted mortgage advisor—originating residential loans, cultivating long‑term referral relationships, and driving production through strong community engagement. With the support of a respected local financial institution, industry‑leading resources, and a flexible hybrid work environment, you’ll have everything you need to succeed.

• Originate residential real estate mortgage loans through proactive self‑generated sales efforts
• Develop, expand, and maintain a strong referral network of Realtors, builders, attorneys, accountants, and other centers of influence
• Identify and engage prospective borrowers via phone, internet, email, in‑person meetings, and referral channels
• Guide borrowers through the mortgage process from application to closing, ensuring a smooth and positive customer experience
• Originate mortgage applications in compliance with company policies, investor guidelines, and regulatory requirements
• Prepare, explain, and distribute required disclosures and loan documents at application
• Collect and manage borrower documentation, following up as needed to ensure timely loan processing
• Maintain a well‑managed pipeline of high‑quality loans while clearly communicating expectations to borrowers and transaction partners
• Attend open houses, Realtor meetings, homebuyer seminars, networking events, and community outreach activities to grow your personal brand and production
• Maintain active NMLS registration and stay current on federal and state mortgage regulations
• Collaborate across Bay Coast’s family of companies to identify opportunities for referral and cross‑functional growth
• Consistently demonstrate Bay Coast’s mission and core values through ethical behavior, professionalism, and community commitment

• Ability to obtain an NMLS license and maintain as a condition of employment
• 2+ years of mortgage loan origination experience or a strong background in sales, lending, or financial services
• Proven ability to generate business, build relationships, and deliver outstanding customer service
• Basic knowledge of conventional, FHA, VA, and other government loan programs
• Understanding of mortgage processing, underwriting, and closing workflows
• Basic knowledge of federal and state real estate lending regulations (TRID, RESPA, ECOA, etc.)
• Strong organizational and time‑management skills with the ability to manage multiple loans simultaneously
• Proficiency in Microsoft Office and mortgage technology platforms
• Behavior and performance align with the guiding principles and purpose that define the organization’s mission (To provide exceptional service and solutions for our community), and core values (Take pride in what I do; Believe that what I do is important; Care about people; Have a positive attitude).
• Embraces the Bank’s commitment to Solutions by seeking and recognizing opportunities to refer new business to different areas of the Bank, Bay Coast Insurance, Plimoth Investment Advisors, Bay Coast Mortgage Company, Priority Funding, and Teamwork Funding.
• Laptop, Docking…