SAH HIM Processing Associate

Summary

Under the direction of the Medical Records/HIM Director, the HIM Processing Associate is responsible for collecting, compiling, processing, storing, and maintaining medical records of hospital and clinic patients, ensuring compliance with medical, administrative, and legal requirements.

• Collect all current and previous medical records of discharged patients from all service areas within 24 hours of discharge.
• Print and reconcile the daily discharge list in alphabetical order.
• Follow up on expired patients or death certificates and complete the missing record tracking sheet as needed.
• Attach loose documents, remove duplicates or blanks, and review documents for advance directives and consents.
• Verify patient information in Meditech, assemble records in order by service delivery, and review for completeness, authentication, and presence of all test results and documentation.
• Validate discharge transfer orders (IP & DSU) and enter deficiencies in Meditech.
• Create temporary folders for incomplete processes and maintain incomplete records in TDO order by physician.
• Complete secondary analysis and check PDOCs/Dictation reviews, updating deficiencies as incomplete charts are processed.
• Scan all records into Meditech and perform indexing/quality assurance reviews.
• Handle telephone, fax, walk‑in, death certificate, healthcare proxy inquiries, and other related tasks.
• Answer phones, process release of information requests during off hours, and review admission notices for HPC/DNR.
• Perform chart pulls or copies as required, re‑file records, and log order charts for off‑site storage.
• Log and file sane kits, retrieve HCP from admitting precopy and index if necessary.
• Shutdown shelves, purge and shred paper records, and maintain a courteous demeanor with patients, visitors, and staff.
• Follow Steward and hospital policies, complete mandatory education in Steward University, and refer potential medical/legal issues to the Director and Risk Management.

• Knowledge of medical terminology and healthcare facilities.
• Previous office experience, preferably in a hospital setting.
• Cooperative, courteous, respectful, and compassionate with a strong customer focus.
• Effective communication skills with diverse cultures, values, and ages.
• Patience, timely response to requests, and skillful handling of interruptions.
• Professional appearance and demeanor.
• Ability to prevent and resolve customer concerns, maintain confidentiality, and accept responsibility for actions.
• Commitment to ongoing development and participation in staff meetings, orientation, and mentoring.
• Analytical and decision‑making skills with minimal supervision.
• Understanding of hospital and departmental policies, including safety issues.
• Awareness of hospital programs and services.

High School Diploma or equivalent.

75% or more:
Talk or hear. 25‑50%:
Stand, walk, use hands, climb or balance. Lift up to 25 lbs. Vision: close vision, distance vision, peripheral vision, and ability to adjust focus.

Hourly rate: $17.55–$25.57.

Saint Annes Hospital – 795 Middle Street, Fall River, Massachusetts 02721.

Part‑time, 30 hr/wk, Monday–Friday, evening shift.

1199 SEIU United Healthcare Workers East.

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Entry level.